Enhanced Protection for Consumers through the Implementation of the Industry Code of Practice for Telecommunications Service Contracts

Background

From July 2011, personal or residential users entering into new telecommunications service contracts or renewing their telecommunications service contracts will be afforded enhanced protection with the implementation of the Industry Code of Practice for Telecommunications Service Contracts (the Industry Code) by all major fixed and mobile network operators and one major external telecommunications service operator.

• Consumer Protection under the Industry Code
• Publicity Activities
  
  

  [Image: 1.jpg]	(A) The Industry Code of Practice for Telecommunications Service Contracts - TV Announcements
  [Image: 2.jpg]	(B) Mini TV Series on the Industry Code of Practice for Telecommunications Service Contracts (Chinese Version Only)
  [Image: 2.jpg]	(C) Short Videos on the Industry Code of Practice for Telecommunications Service Contracts
  	(D) Radio Announcements
  	(E) Poster

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