A large variety of telecommunications ("telecom") services at competitive prices are offered in Hong Kong. These services differ in price and quality. You need to obtain sufficient information about these services in order to make smart choices and get the best value for money.

The advices given in this column are for your reference only. You should always check out service details with your service providers and make sure you understand all the terms and conditions of your service contracts before subscribing to any telecommunications services.

Consumer Council (CC) is a statutory body whose main function is to protect and promote consumer interests. You may seek advice from the CC if you have any complaints or enquiries about consumer goods and services. The following are CC's contact details:

Telephone No : 2929 2222
Fax No: 2856 3611
Email: cc@consumer.org.hk
Web Site: http://www.consumer.org.hk
Address: Complaints and Advice Division, Consumer Council, Room 1410, 14/F, Kodak House II, 39 Healthy Street East, North Point, Hong Kong