Starting Salary Range: HK$19,100 - $27,000 per month depending on qualifications and experience (The salary may be subject to adjustment in accordance with non-civil service contract (NCSC) staff annual pay adjustment in 2018)

Entry Requirements:

Candidates should have –

(a) (i) A Higher Diploma from a Hong Kong polytechnic university/polytechnic/Hong Kong Institute of Vocational Education/technical college in Computer Science, Information Technology or related discipline, or an accredited Associate Degree from a Hong Kong tertiary institution in Computer Science, Information Technology or related discipline, or equivalent; and
  (ii) Met the language proficiency requirements of “Level 2” [Note (1)] or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;
(b) At least two years' post-qualification full time relevant IT working experience, preferably with at least one year in a similar post or in a comparable capacity;
(c) Candidates should be customer oriented and able to perform under pressure, as well as willing to work after normal office hours and occasionally on an on-call basis as required; and
(d) Candidates who have hands-on experience or good knowledge of the following will be advantageous –

Helpdesk support (e.g. desktop PC, laptop, printer, IP network, file server, email system) in busy and large organisations (e.g with more than 200 staff members), service level agreement and call management

  (ii) PC hardware (desktop and laptop), Windows 7 and 10, Office 2013 and 2016, Windows Server 2008, 2012 and 2016, LAN/WAN technologies, Wireless LAN, IBM Notes, Mobile devices (e.g. iPhone and iPad), Avaya IP Phone, Clonezilla, Sophos SafeGuard LANCrypt, Microsoft BitLocker and BitLocker To Go, Security patches management and hardware/software asset management
  (iii) Conference room audio-visual system, including video-conference system


  1. For non-civil service appointment purpose, ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 is accepted administratively as comparable to ‘Level 2’ in Chinese Language and English Language in the 2007 HKCEE and henceforth.
  2. Shortlisted candidates may be required to attend a written test.


The Assistant Information Technology Officer (Infrastructure) will be responsible for:

  1. providing helpdesk support to local and remote users;
  2. developing, documenting, administering and maintaining office automation systems, IT inventory systems and IBM Notes applications;
  3. performing daily health check, data backup and security patch management for IT systems; and
  4. assisting in other system development and IT related duties as and when required.

Terms of Appointment:

Successful candidates will be appointed on two-year non-civil service contract (NCSC) terms. Further renewal of contract will be subject to the candidate’s performance and service needs.

Fringe Benefits:

  1. A gratuity may be granted if the contract is satisfactorily completed with consistently high standard of performance and conduct. Such gratuity, plus any contribution made by the Government to a Mandatory Provident Fund (MPF) Scheme in respect of the appointee as required by the MPF Schemes Ordinance, will add up to 15% of the total basic salary drawn during the contract period.
  2. Rest days, statutory holidays, annual leave, maternity leave, paternity leave and sickness allowance, where appropriate, will be granted in line with the provisions of the Employment Ordinance.

How to Apply:

Application forms [G.F. 340 (Rev. 3/2013)] are obtainable from any Home Affairs Enquiry Centre of District Offices of Home Affairs Department or any Job Centre of the Employment Services Division of Labour Department.  The said form can also be downloaded from the Civil Service Bureau’s website ( Applicants should attach a separate sheet to the application form setting out their employment record, as well as a detailed account of their relevant experience and skills. Those who do not provide this separate employment record may not be considered for interview. Please specify on the envelope “Application of Assistant Information Technology Officer (Infrastructure)”. Completed application should reach the below enquiry address on or before the closing date for application. Applicants should ensure that sufficient postage is paid to avoid unsuccessful delivery of application. Any underpaid mail items will not be delivered by the Hong Kong Post. Candidates who are selected for interview will normally receive an invitation within eight weeks from the closing date for application (i.e. 4 July 2018). Applicants who are not invited for interview may assume that their applications are unsuccessful.

Address and Enquiry Tel:

Personnel Registry, Office of the Communications Authority, 20/F, Wu Chung House, 213 Queen’s Road East, Wanchai, Hong Kong (Tel : 2961 6719)

Closing Date for Applications:

4 July 2018

General Notes:

  1. Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise;
  2. As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race;
  3. Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service;
  4. The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made;
  5. Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview;
  6. It is Government policy to place people with a disability in appropriate jobs wherever possible.  If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria; and
  7. Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications.  They should submit copies of their official transcripts and certificates with their application.