Lycamobile Hong Kong Limited ("Lycamobile") (now renamed as "Zaritelcom") is a licensed mobile virtual network operator offering predominantly prepaid mobile services in Hong Kong.

Lycamobile has ceased the provision of all services since 27 April 2018.  For details, please refer to Lycamobile's Notice of Cessation to the Office of the Communications Authority Lycamobile’s Notice of Service Cessation.

In view of Lycamobile’s failure to demonstrate capability to resume the provision of service in a satisfactory manner, the Communications Authority has decided not to renew Lycamobile’s licence upon its expiry on 31 July 2018.   With effect from 1 August 2018, Lycamobile will no longer be authorised to provide any public telecommunications service in Hong Kong.  To avoid any financial loss, OFCA reminds members of the public not to purchase any SIM cards of Lycamobile remaining in circulation in the market.

Lycamobile’s customers who wish to continue to use mobile services with their existing mobile numbers should approach other mobile service providers for number porting as soon as possible, and in any case no later than 31 July 2018.  Or else, their existing mobile numbers may become not portable to other mobile service providers after that date.

 

Office of the Communications Authority

23 July 2018