Leaflets

Communications Services

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  Consumer Tips on Smart Use of Communications Services

Telecommunications Services

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  Radiation Safety of Radio Base Stations
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  Registration Required for the Provision of Public Wi-Fi Services on Private Premises
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  Withdrawal of Licensing Exemptions for Personal Handy Phone System (PHS) Radiocommunications Apparatus
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  Illegal Use or Possession of Radio Equipment

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  Use of Mobile Phones at Hong Kong-Shenzhen Western Corridor and Shenzhen Bay Port
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  Look for the CA Label when Buying Radiocommunications Equipment
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  Lost Your Mobile Phone on Travel? Contact Your Mobile Service Provider Immediately to Avoid Unexpected Roaming Charges
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  Look for Service Information when Purchasing a Calling Card or Re-sold Telecom Service

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  Know More about IP Telephony Service
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  Using Walkie-talkies in Hong Kong
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  Stay Smart. Look for the CA Label.
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  Stay Smart. Know More about Mobile Phone Safety Standards.

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  Telephone Plug and Socket System in New Look
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  What You Need to Know about Calling Number Display
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  Mobile Number Portability in Hong Kong
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  Emergency Communication in Country Parks by Mobile Phones

Broadcasting Services

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  Programme Classification on Television
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  Improving TV Reception - Tips for Laying TV Cables
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  Satellite Master Antenna Television (SMATV) System

Unsolicited Electronic Messages Ordinance

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  How to Unsubscribe from Commercial Electronic Messages?

Others

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  Customer Complaint Settlement Scheme for Telecommunications Industry
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  How to Lodge a Complaint with CA against a Telecommunications Operator
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  Enhanced Protection for Consumers. Shop with Peace of Mind.