Mobile technologies have been evolving rapidly over the past decades in the globe. With the launch of the fourth generation mobile (4G) services in the early 2010s and of the fifth generation mobile (5G) services in April 2020, over 99% of mobile service users in Hong Kong are now enjoying mobile experiences that 4G or 5G technologies bring about. In order to cope with the continual increasing demand of customers for more advanced mobile services, some mobile network operators (MNOs) have successively ceased their provision of 2G services and even 3G services so as to re-deploy the vacated radio spectrum in support of higher generations of mobile technologies.
Further to the cessation of 2G services by Hutchison Telephone Company Limited (“Hutchison”), SmarTone Mobile Communications Limited (“SmarTone”) and Hong Kong Telecommunications (HKT) Limited (“HKT”) on 30 September 2021, 14 October 2022, and 8 November 2024 respectively1, China Mobile Hong Kong Company Limited has applied for and received the Communications Authority’s prior consent to cease the provision of its 3G services starting from 30 June 2025. For details, please refer to the press release issued by the Office of the Communications Authority.
If 2G / 3G service subscribers or customers using 2G / 3G mobile devices have any enquiries about the services they are currently using, they are strongly advised to contact their respective service providers for information, and to consider upgrading their service plans and mobile devices as early as possible in order to experience a more advanced and diversified functions available from newer generation of mobile services.
Office of the Communications Authority
28 April 2025
