The Communications Authority launches its annual Consumer Education Campaign from September 2023 to March 2024. Under the theme of "Use Communications Services Smartly. Stay Vigilant against Telephone Scams.", the activities of the Campaign aim to enhance public alertness to telephone scams and to provide the public with tips on smart use of various telecommunications and broadcasting services.
| Event | Date and Time | Location |
|---|---|---|
| Mini Exhibition | 1 - 14 December 2023 Opening Hours: according to the opening hours of the venue |
San Po Kong Public Library |
| Mini Exhibition | 16 - 28 December 2023 Opening Hours: according to the opening hours of the venue |
Sheung Shui Public Library |
| Public Seminar | 19 December 2023 (Tue) 7:30 pm – 9:00 pm |
Lecture Theatre, Hong Kong Central Library |
A total of four sessions of roving exhibition themed "Use Communications Services Smartly. Stay Vigilant against Telephone Scams." will be held from October 2023 to February 2024. The purposes of the roving exhibition are to remind the public to stay vigilant against telephone scams and publicise useful information on smart use of communications services. The consumer information and tips will be conveyed through the display of exhibition panels, broadcast of consumer education short videos, game booths and distribution of various publicity materials and souvenirs.
| Date | Venue | Opening Hours |
|---|---|---|
| 28 – 29 October 2023 (Sat & Sun) | Atrium, TKO Spot, Sheung Tak, Tseung Kwan O | 10:30 am – 6:30 pm |
| 18 – 19 November 2023 (Sat & Sun) | 3/F, Tsz Wan Shan Shopping Centre, Wong Tai Sin | 10:30 am – 6:30 pm |
* The schedule of two other roving exhibitions will be announced at a later stage.
- Admission is Free! Welcome to visit the exhibitions!
- Enquiry Hotline: 2961 6333
Communications services are an important part of the daily lives of the general public. In order to educate the public about smart use of communications services, four sessions of public seminar themed "Use Communications Services Smartly. Stay Vigilant against Telephone Scams." will be held from November 2023 to January 2024. The following topics will be covered at the seminars:
- Stay vigilant against telephone scams
- Developments and applications of 5G services in Hong Kong
- Smart use of 5G and mobile data services
- Understanding consumer protection measures of telecommunications services
- Radiation safety of mobile communications
Detailed schedule is as follows:
| Date | Time | Venue |
|---|---|---|
| 11 November 2023 (Sat) | 11 am – 12:30 pm | LOHAS Park Community Hall (The Capitol, Lohas Park, 1 Lohas Park Road, Tseung Kwan O) |
| 19 December 2023 (Tue) | 7:30 pm – 9:00 pm | Lecture Theatre, Hong Kong Central Library (66 Causeway Road, Causeway Bay) |
| 6 January 2024 (Sat) | 10:30 am – 12:00 pm | Lecture Hall, Hong Kong Science Museum (2 Science Museum Road, Tsim Sha Tsui East) |
| 12 January 2024 (Fri) | 7:00 pm – 8:30 pm | Lecture Hall, Hong Kong Space Museum (10 Salisbury Road, Tsim Sha Tsui) |
*Content of the four public seminars are the same.
RegisterAs part of the Consumer Education Campaign 2023/24, the Communications Authority has commissioned Jumbo Kids Theatre to stage a roving drama named "Smart Communications Service User" at local primary and secondary schools. The topics to be covered by the drama performance are as follows:
- Stay vigilant against telephone scams
- Smart use of 5G and mobile data services
- Protection of your mobile phone's data
| Synopsis: | The story revolves around Ah Bo and his family who came across several incidents ‒ Ah Bo's grandma received a suspected fraudulent call; Ah Bo's father almost fell into an employment trap via SMS transmission; Ah Bo failed to protect his mobile phone data properly, nor did he know how to choose a 5G service plan or a mobile phone. Thanks to the warnings from Ah Bo's girlfriend Ah Ling, no one fell victim to fraud or suffered any losses in the end. Since then, all members of Ah Bo's family have become smart communications service users. |
|---|---|
| Target: | Senior primary students (P4 - P6) and junior secondary students (S1 - S3) |
| Date and Time of Performance: | Every Monday to Friday (school days) from December 2023 to March 2024 (exact performance dates are subject to the arrangements with individual schools) |
| Duration: | Drama performance lasts for 30 minutes, followed by a 10-minute Q&A session |
| Venue: | School hall or covered playground |
| Language: | Cantonese |
| No. of participants: | 250 - 300 students per performance |
| Fee: | Free of charge |
| Enquiry and application: | 3690 8496 (Miss Ho, Jumbo Kids Theatre) |
A series of mini exhibitions will be held at community level at eight public libraries to publicise messages on smart use of communications services and to enhance public alertness to telephone scams. Detailed schedule is as follows:
| Date | Location |
|---|---|
| 1 – 14 September 2023 | Shui Wo Street Public Library |
| 16 - 28 September 2023 | Sham Shui Po Public Library |
| 1 - 15 October 2023 | South Kwai Chung Public Library |
| 17 - 30 October 2023 | Tuen Mun Public Library |
| 1 - 14 November 2023 | Chai Wan Public Library |
| 16 - 29 November 2023 | Ngau Chi Wan Public Library |
| 1 - 14 December 2023 | San Po Kong Public Library |
| 16 - 28 December 2023 | Sheung Shui Public Library |
Smart communications devices, such as smartphones and tablets, are commonly used by youngsters in their daily lives for learning, entertainment and social networking nowadays. In order to enhance their alertness to telephone scams and how to use 5G communications and data services smartly, the Communications Authority will organise a series of school talks. The talks will be conducted in Cantonese. Each will last for 35 minutes followed by a 10-minute Q&A session. The topics to be covered at the talks are as follows:
- Stay vigilant against telephone scams
- The developments and applications of 5G services in Hong Kong
- Smart use of 5G and mobile data services
- Protection of your mobile phone's data
| Period： | Every Monday to Friday (school days) from 11 December 2023 to 31 March 2024 (exact dates are subject to the arrangements with individual schools) |
|---|---|
| Language： | Cantonese |
| Target： | Senior primary students (P4 - P6) and junior secondary students (S1 - S3) (10 quotas in total, and applications are accepted on a first-come-first-served basis) |
| No. of participants per talk： | No less than 60 students (depends on school venue size) |
| Fee： | Free of charge |
| Enquiry and application： | 2961 6276 |
You are welcome to visit the "Smart Use of Communications Services" online exhibition website at https:// www.ofca.gov.hk/exhibition to learn more about the tips on smart use of communications services. You may also play the interesting quiz game on the website to test your knowledge on smart use of communications services.
In order to further promote consumer messages on smart use of communications services at the community level, the Communications Authority has launched a Community Talk Programme on "Smart Use of Communications Services". The topics to be covered at the community talks:
- Advice to telecommunications service users
- Stay vigilant to suspected phone scams
- Advice on 5G services and selection of 5G devices
- Real-name registration programme for SIM cards
- Tips on smart use of mobile data services
- Understanding consumer protection measures of communications services
| Period： | April 2023 – December 2023 |
|---|---|
| Language： | Cantonese |
| No. of participants： | No less than 20 |
| Duration： | About one hour (can be adjusted if needed) |
| Venue： | Physical / online seminar (Physical seminar venue and facilities are provided by the participating organisation) |
| Fee： | Free of charge |
| Enquiry： | 2961 6276 |