The Communications Authority has launched its annual Consumer Education Campaign from June 2026 to March 2027 under the theme of "Let's Join Hands to Fight Phone Scams". Through the organisation of different programmes and activities, the Campaign aims to raise public awareness of staying vigilant against phone and short message (SMS) scams, highlighting the measures and initiatives adopted by the authority to combat telecommunications scams, as well as to promote consumer messages on smart use of various communications services.
The Communications Authority organises mini exhibitions at various venues to enhance public awareness and vigilance against telephone and SMS scams, as well as to promote consumer messages on smart use of various communications services. Dates and venues will be announced later.
Community Talks
To remind the public to stay alert against phone and SMS scams, and promote smart use of communications services at the community level, the Communications Authority has started organising a series of community talks. District Anti-Phone Deception Ambassadors have been invited to join some of the sessions to share anti-phone and SMS scams messages and advices with the participants. The topics of the community talks are as follows:
- Stay vigilant against fraudulent calls and SMS
- Make good use of call-filtering services
- Smart use of communications services
- Introduction of useful apps and digital payment
- Understanding consumer protection measures of communications services
- Radiation safety of radio base stations
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Period: |
June 2026 – March 2027 |
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Language: |
Cantonese |
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Duration: |
About 60 minutes |
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No. of participants: |
No less than 30 |
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Mode: |
(1) Physical Session (Quota is full) (2) Online Sessions Applications closes one week before the date of the community talk. Interested organisations, please send the enquiry to seminar@ofca.gov.hk |
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Fee: |
Free of charge |
School Talks
The Communications Authority also organises school talks for interested primary, secondary schools and tertiary institutions. District Anti-Phone Deception Ambassadors have also been invited to join some of the sessions to share anti-phone and SMS scams messages and advices with the participants.
In addition, in order to deepen students’ understanding of scam tactics from a more comprehensive perspective and alertness to the importance of safeguarding personal data, we conduct the talks for tertiary institutions through a collaboration with the Office of the Privacy Commissioner for Personal Data (PCPD).
To further promote anti-phone deception messages among the public at the community level, the Office of the Communications Authority has joined hands with the District Anti-Phone Deception Ambassadors to conduct roadshows across various districts and disseminate anti-phone and SMS scams messages. For details about the roadshows, please visit the thematic website of the District Anti-Phone Deception Ambassador Scheme.