Gazette No.: 45/1996 Published on 8 Nov. 1996
NEW T&T HONG KONG LIMITED NEW T&T HONG KONG LIMITED ("NEW T&T") HEREBY ANNOUNCES THE FOLLOWING REVISED TARIFFS AND GENERAL TERMS AND CONDITIONS OF SERVICE WHICH WILL TAKE EFFECT AND REPLACE THE PREVIOUS TARIFFS AND GENERAL TERMS AND CONDITIONS OF SERVICE AS OF 18 OCT0BER 1996:
TARIFFS
The following services are provided by New T&T pursuant to its Fixed Telecommunication Network Services Licence and subject to its General Terms and Conditions of Service:
A. One2One ACCESS SERVICES
B. FAX SERVICES
1. FaxPlus Service FaxPlus Service provides an exchange line for connection between the Customer's facsimile machine at a genuine place of business to the Network. Minimum subscription is 1 exchange line and minimum subscription period is 3 months.
Available Features:
(a) Special Number
(b) Fax Answering
(c) Call Forwarding
(d) access to One2One IDD Service
(e) access to Business Partner Call Plan
(f) access to One2One Call Management Services
Activity Charges
Installation (per order/per visit) $493.00 Rental (per month) $121.00 Relocation within the same building (per order/per visit) $279.00 Relocation not within the same building (per order/per visit) $437.00 Rental (per month) for One2One Call Management Services first option $ 13.00 each additional option $ 10.00 Reconnection of Service disconnected due to non-payment of charges $160.00
2. Connect Fax Service Connect Fax provides Fax Answering features to New T&T's Centrex Service*. Minimum subscription is 2 Connect Fax Lines and minimum subscription period is 3 months.
Notes:
Activity Charges
For the first 50 lines: (Note 1) Rental (per month) $157.00 Installation (per order/per visit) $504.00 Relocation not within the same building (per order/per visit) $447.00 For each additional lines in addition to the first 50 lines: Rental (per month) $134.00 2 Year Minimum Contract Period Rental
(per month) (Note 2)$128.00 Installation (per order/per visit) $428.00 (Note 3) Relocation not within the same building (per order/per visit) $428.00 (Note 4) Relocation within the same building (per order/per visit) $285.00 Reconnection charge for disconnection due to
non-payment of charges$160.00 Change Service Charge (Note 5) $260.00
1. includes both fax and voice lines for Centrex. 2. A minimum of 100 Centrex lines (both fax and voice) is required. 3. Lower installation rate applies for each line in a Centrex Group if the overall number of Centrex lines (fax and voice) installed by the customer is greater than 50. 4. A lower rate applies if 50 or more Centrex lines (fax and voice) are moved to a new location at the same time. 5. Change Service Charge applies where another New T&T exchange line or trunk is converted to a Connect Fax Line. (*The Optional Features under Centrex Service are not yet available for Connect Fax Service.)
3. Fax Answering Fax Answering is a network based feature which will be provided to Customers with New T&T's FaxPlus Service or Connect Fax Service. Minimum subscription period is 3 months.
Available features:Basic:
- Store an incoming fax if the called number is engaged or not answering.
- Automatically deliver stored faxes to a pre-defined fax machine according to delivery schedule.
Enchanced:
- Customer can dial into the mailbox to retrieve stored fax and personalize the mailbox.
- Stored faxes can be automatically delivered to an alternate fax machine if delivery to the primary fax machine has failed after a number of attempts.
- Customer can select to be notified of undelivered fax and/or receipt or new fax in the mailbox.
Charges: $33.00 per month.
The following Special Conditions shall apply:
(a) Customer must have equipment as specified by New T&T for this Service.
(b) Receipt and delivery of messages is subject to storage capacity.
C. One2One CALL MANAGEMENT SERVICES
1. One2One Call Waiting Call Waiting informs the Customer of all incoming call when the Customer is already on another call. The Customer must be connected to New T&T's Network and have a telephone with a hookswitch or a flash button functionality which meets Hong Kong flashing Standards.
Available features:Basic:
- Recognition of incoming calls with a series of beeps (Call Waiting tone).
- Answering the second call by pressing the hookswitch or the flash button once.
- Alternating between callers as many times as the Customer wants to.
Enchanced:System limitations:
- Cancel Call Waiting or suspend Call Waiting
- The Customer will be able to turn off a Call Waiting temporarily before or during a call. Call Waiting will automatically reactivate after the call is completed.
- The Customer will not be able to cancel Call Waiting permanently from the Customer's premises.
- Only 2 calls will be available to the Customer at any one time.
- If One2One Call Forwarding (All Calls) is activated on the same Directory Number, it will override Call Waiting.
- If Call Waiting and One2One Conference Calling is activated on the same Directory Number, the active service will override or cancel the other.
- If One2One Ringing is activated on the same Directory Number, each number will have a distinctive Call Waiting tone.
- If One2One Call Forwarding (Busy) is activated on the same Directory Number, Call Waiting will override it.
2. One2One Call Forwarding Call Forwarding allows Customer to have incoming calls to the base Directory Number automatically forwarded to another predetermined destination which can be another Directory Number (international or local), cellular telephone or pager. The Customer activates the Service on any standard telephone at the physical location of the base Directory Number. The Customer must be connected to New T&T's Network.
Available Features:
- "All Calls", allows forwarding of all incoming calls.
- "Busy", allows forwarding of incoming calls when the base Directory Number is busy on another call.
- "No Answer", allows forwarding of incoming calls that are not answered within approximately 20 seconds or 5 rings.
3. One2One Call Blocking Call Blocking allows the Customer to restrict outgoing chargeable calls from the base Directory Number. The Customer must be connected to New T&T's Network. Call Blocking does not block Operator Assisted calls, incoming collect, calling card calls, call re-origination and call back services.
Available Features:Call Blocking allows 5 options of outgoing calls which can be blocked and the Customer choose any 1 of of the 5 options:
Option Outgoing Call Allowed Outgoing Call Blocked
1 Local calls Pay per call recorded information (e.g. Infoline)*(General & Adult)
IDD2 Local
Pay per call recorded information
(General & Adult)IDD 3 Local
Pay per call recorded information
(General only)Pay per call recorded information (Adult)
IDD4 Local
IDDPay per call recorded information
(General & Adult)5 Local
IDD
Pay per call recorded information (General)Pay per call information (Adult) * currently not available from New T&T.
4. One2One Conference Calling Conference Calling allows Customer to add 2 other callers (local or overseas or cellular customers) to a single call. This Service can be provided on any standard telephone and is assigned the Directory Number. The Customer must be connected to New T&T's Network and all exchange line Customer of New T&T in order to activate this service. The Customer must have a telephone with a hookswitch or a flash button functionality which meets New T&T flashing standards.
Available Feature: 3 way Conference Calling which allows a maximum of 3 conferees.
5. One2One Ringing One2One Ringing enables the Customer to have 1 primary Directory Number plus up to 3 secondary Directory Numbers to be assigned to a New T&T exchange line. A specific unique ringing pattern is assigned to each Directory Number so that the Customer can individually identify each incoming call. The Customer must be connected to New T&T's Network and the Customer will need to have equipment specified by New T&T.
Available Features:Basic:
- One2One Ringing (1+1) - 1 exchange line assigned with 2 different Directory Numbers and each has a different ringing pattern to identify which Directory Number is called.
Enhanced:
- One2One Ringing (1+2) - 1 exchange line assigned with 3 different Directory Numbers and each has a different ringing pattern to identify which Directory Number is called.
- One2One Ringing (1+3) - 1 exchange line assigned with 4 different Directory Numbers and each has a different ringing pattern to identify which Directory Number is called.
Minimum subscription period for each of the above services is 3 months.
Service Charges (per month)
One2One Call Waiting: $13.00 for one exchange line One2One Call Forwarding: $13.00 for one exchange line
$23.00 for a hunt group of 2 to 5 exchange lines
$53.00 for a hunt group of 6 to 10 exchange lines
$53.00 for each additional 10 exchange lines in addition to the first 10 exchange lines in the same hunt group
One2One Call Blocking: $13.00 for one exchange line
$23.00 for a hunt group of 2 to 5 exchange lines
$53.00 for a hunt group of 6 to 10 exchange lines
$53.00 for each additional 10 exchange lines in addition to the first 10 exchange lines in the same hunt group
One2One Conference Calling: $13.00 for one exchange line
$23.00 for a hunt group of 2 to 5 exchange lines
$53.00 for a hunt group of 6 to 10 exchange lines
$53.00 for each additional 10 exchange lines in addition to the first 10 exchange lines in the same hunt group
One2One Ringing (1+1): $13.00 for one exchange line One2One Ringing (1+2): $26.00 for one exchange line One2One Ringing (1+3): $39.00 for one exchange line
D. One2One MESSAGING SERVICES
Call Answering Call Answering features will be provided to Customers with New T&T's Direct Plus, Business Plus and Centrex services. Call Answering is a network based telephone answering service which enables a Customer's caller to leave a message for the Customer when the called number is busy or unattended. Minimum subscription period is 3 months.
Available features:Basic:
- Provides mailbox capacity of up to 15 messages, with maximum of 2 minutes duration and 14 days storage
- English or Cantonese Language option
- Messaging Waiting Indication
- Remote Retrieval of Messages
Enhanced:
- Mailbox 30
- Mailbox 99
- Message Alert
- Family Mailbox
- Guest Mailbox
Packages:
- Extended Call Answering - provides Call Answering on a Business Plus hunt group with call forwarding, mailbox provisioning as prime number, extra storage (30 messages) and Message Alert.
- Select Call Answering - as for Extended Call Answering plus additional storage (50 messages) and Family Mailbox.
Activity Charges (per month)
Call Answering $25.00 Mailbox 30 $25.00 Message Alert $28.00 Family Mailbox $28.00 Guest Mailbox $28.00 Extended Call Answering $28.00 Select Call Answering $60.00 Mailbox 99 $60.00
E. INTERNATIONAL CALLING
1. One2One IDD Service This service allows the Customer to make international calls from a New T&T's directly connected exchange line without assistance from an operator. (This service does not preclude fax and data transmission.)
2. IDD007 IDD007 Service allows the Customer to make outgoing international calls (this service does not preclude fax and data transmission) from any fixed line telephone or facsimile equipment in Hong Kong registered with New T&T for access to the IDD007 Service.
The Customer may choose the "1-for-7 Plan"* and access security with PIN. 1-for-7 Plan is in incoming international call rebate program. For every 7 minutes of direct dial incoming international calls from the Specified Countries terminated at the Rebate Number (RN) assigned by New T&T to the Customer, the Customer will accumulate a rebate of $1. The rebate will be calculated at the end of each billing cycle (BC) and rebates accumulated can only be used to offset against the Customer's charges on IDD007 Service in that BC. Any rebate not offset in a BC will be carried forward to the next BC to offset against further charges on IDD007 Service. Any rebate accumulated cannot be converted into cash or used to offset charges for other services. "Specified Countries" refers to any destinations under the IDD007 Service, excluding Macau and China. (*The "1-for-7 Plan" is currently not available until further notice)
The following Special Conditions shall apply:
Charges for One2One IDD and IDD007 Services are based on route-specific rates with a fixed first second and every incremental second thereafter. With respect to IDD007 Service charges are based on the class of service (Executive Class or Value Class) a Customer registers for. Charges per call will commence at each call connection and end at the termination of the call. Destination and rates of charges for One2One IDD and IDD007 are as set out below or otherwise as specified by New T&T from time to time.
(a) To make an international call with IDD007 Service, the calling line number must be registered with New T&T for IDD007 Service.
(b) The Customer shall inform New T&T in writing for any change of address, registered calling line number or any particulars provided to New T&T which may affect the provision of IDD007 Service to the Customer.
(c) The Customer is solely responsible for access to IDD007 Service and the Customer shall be responsible for payment of IDD007 call charges as invoiced by New T&T on calls made through Customer's calling line number registered for IDD007 Service (including all unauthorised access).
(d) New T&T may without notice to the Customer cancel or suspend IDD007 Service to the Customer if in its sole opinion there has been or there may be unauthorised or fraudulent access to IDD007 Service via the Customer's calling line number.
COUNTRIES One2One IDD
and IDD007
Executive class
(per minute)IDD007
Value Class
(per minute)
ALBANIA $15.20 $15.20 ALGERIA $15.80 $15.80 AMERICAN SAMOA $12.30 $12.30 ANDORRA $10.40 $ 7.90 ANGOLA $15.80 $15.80 ANGUILLA $15.80 $15.80 ANTARCTICA $14.00 $14.00 ANTIGUA $14.00 $14.00 ARGENTINA $15.80 $15.80 ARMENIA $15.80 $15.80 ARUBA $14.00 $14.00 ASCENSION $14.00 $14.00 AUSTRALIA $ 6.90 $ 6.10 AUSTRIA $12.50 $12.50 AZERBANIJAN $15.80 $15.80 AZORES $10.40 $ 7.90 BAHAMAS ISLAND $15.20 $15.20 BAHRAIN $13.00 $13.00 BANGLADESH $12.00 $12.00 BARBADOS $14.00 $14.00 BELARUS $15.80 $15.80 BELGIUM $12.50 $12.50 BELIZE $15.20 $15.20 BENIN $15.80 $15.80 BERMUDA $14.00 $14.00 BHUTAN $12.30 $12.30 BOLIVIA $15.80 $15.80 BOPHUTHATSWANA $15.80 $15.80 BOSNIA & HERZEGOVINA $15.80 $15.80 BOTSWANA $14.00 $14.00 BRAZIL $15.80 $15.80 BRUNEI DARUSSALAM $ 7.90 $ 7.90 BULGARIA $15.80 $15.80 BURKINA FASO $15.80 $15.80 BURUNDI $15.80 $15.80 CAMBODIA $ 7.90 $ 7.90 CAMEROON $15.80 $15.80 CANADA $ 6.50 $ 5.70 CAPE VERDE ISLAND $15.80 $15.80 CAYMAN ISLANDS $14.00 $14.00 CENTRAL AFRICAN REPUBLIC $15.80 $15.80 CHAD REPUBLIC $15.80 $15.80 CHILE $15.80 $15.80 CHINA (GUANGDONG) $ 3.70 $ 3.70 CHINA (REST) $ 9.50 $ 9.20 CHINA (SHEKOU-SHENZHEN) $ 2.40 $ 2.40 CHRISTMAS ISLANDS $ 7.20 $ 7.20 CISKEI $15.80 $15.80 COLOMBIA $15.80 $15.80 COMMONWEALTH OF INDEPENDENT STATES (FORMER USSR) $15.80 $15.80 COMOROS $15.80 $15.80 CONGO REPUBLIC $15.80 $15.80 COOK ISLANDS $12.30 $12.30 COSTA RICA $15.20 $15.20 CROATIA $15.80 $15.80 CUBA $15.80 $15.80 CYPRUS $12.50 $12.50 CZECH REPUBLIC $15.80 $15.80 DENMARK $14.00 $14.00 DIEGO GARCIA $15.80 $15.80 DJIBOUTI $15.80 $15.80 DOMINICA $14.00 $14.00 DOMINICAN REPUBLIC $15.80 $15.80 ECUADOR $15.80 $15.80 EGYPT $21.00 $21.00 EL SALVADOR $15.80 $15.80 EQUATORIAL GUINEA $15.80 $15.80 ERITREA $15.80 $15.80 ESTONIA $15.80 $15.80 ETHIOPIA $15.80 $15.80 FALKLAND ISLANDS $14.00 $14.00 FIJI $12.00 $12.00 FINLAND $14.00 $14.00 FRANCE $12.20 $10.40 FRENCH GUIANA $15.80 $15.80 FRENCH POLYNESIA $12.30 $12.30 GABON $15.80 $15.80 GAMBIA $14.00 $14.00 GEORGIA $15.80 $15.80 GERMANY $12.20 $ 8.40 GHANA $14.00 $14.00 GIBRALTAR $14.00 $14.00 GREECE $15.80 $15.80 GRENADA $14.00 $14.00 GUADELOUPE $15.80 $12.50 GUAM $12.00 $12.00 GUATEMALA $15.80 $15.80 GUINEA-BISSAU $15.80 $15.80 GUINEA REPUBLIC $15.80 $15.80 GUYANA $14.00 $14.00 HAITI $15.80 $15.80 HONDURAS REPUBLIC $15.80 $15.80 HUNGARY $15.80 $15.80 ICELAND $14.00 $14.00 INDIA $11.80 $11.50 INDONESIA $10.30 $10.00 INMARSAT A: ATLANTIC OCEAN REGION EAST $64.00 $64.00 ATLANTIC OCEAN REGION WEST $64.00 $64.00 INDIAN OCEAN REGION $64.00 $64.00 PACIFIC OCEAN REGION $64.00 $64.00 INMARSAT B: ATLANTIC OCEAN REGION EAST $44.00 $44.00 ATLANTIC OCEAN REGION WEST $44.00 $44.00 INDIAN OCEAN REGION $40.00 $40.00 PACIFIC OCEAN REGION $40.00 $40.00 INMARSAT M: ATLANTIC OCEAN REGION EAST $44.00 $44.00 ATLANTIC OCEAN REGION WEST $44.00 $44.00 INDIAN OCEAN REGION $40.00 $40.00 PACIFIC OCEAN REGION $40.00 $40.00 IRAN $14.00 $14.00 IRAQ $14.00 $14.00 IRELAND $12.50 $12.50 ISRAEL $14.00 $14.00 ITALY $12.50 $12.50 IVORY COAST $15.80 $15.80 JAMAICA $14.00 $14.00 JAPAN $ 7.60 $ 6.50 JORDAN $14.00 $14.00 KAZAKHSTAN $15.80 $15.80 KENYA $14.00 $14.00 KIRIBATI $12.30 $12.30 KOREA DPR (NORTH) $ 7.90 $ 7.90 KOREA REPUBLIC (SOUTH) $ 7.80 $ 7.20 KUWAIT $14.00 $14.00 KYRGYZSTAN $15.80 $15.80 LAOS $ 7.90 $ 7.90 LATVIA $15.80 $15.80 LEBANON $14.00 $14.00 LESOTHO $14.00 $14.00 LIBERIA $15.80 $15.80 LIBYA $15.80 $15.80 LIECHTENSTEIN $10.40 $ 7.90 LITHUANIA $15.80 $15.80 LUXEMBOURG $15.80 $15.80 MACAU $ 2.00 $ 2.00 MACEDONIA $15.80 $15.80 MADAGASCAR PDR $15.80 $15.80 MALAWI $14.00 $14.00 MALAYSIA $ 7.80 $ 7.60 MALDIVE ISLANDS $12.00 $12.00 MALI REPUBLIC $15.80 $15.80 MALTA REPUBLIC $15.80 $15.80 MARIANA ISLANDS $12.00 $12.00 MARSHALL ISLANDS $12.30 $12.30 MAURITANIA $15.80 $15.80 MAURITIUS $14.00 $14.00 MAYOTTE ISLAND $15.80 $15.80 MEXICO $15.80 $15.80 MICRONESIA $12.00 $12.00 MOLDOVA $15.80 $15.80 MONACO $10.40 $ 7.90 MONGOLIA $ 7.90 $ 7.90 MONTSERRAT $14.00 $14.00 MOROCCO $15.80 $15.80 MOZAMBIQUE $15.80 $15.80 MYANMAR (BURMA) $ 7.90 $ 7.90 NAMIBIA $15.80 $15.80 NAURU $12.30 $12.30 NEPAL $ 7.90 $ 7.90 NETHERLANDS $12.50 $12.50 NETHERLANDS ANTILLES $14.00 $14.00 NEW CALEDONIA $12.30 $12.30 NEW ZEALAND $ 7.90 $ 6.50 NICARAGUA $15.80 $15.80 NIGER $15.80 $15.80 NIGERIA $14.00 $14.00 NIUE ISLAND $12.30 $12.30 NORFOLK ISLANDS $12.30 $12.30 NORWAY $14.00 $14.00 OMAN $14.00 $14.00 PAKISTAN $12.00 $12.00 PALAU $12.30 $12.30 PANAMA $15.80 $15.80 PAPUA NEW GUINEA $12.00 $12.00 PARAGUAY $15.80 $15.80 PERU $15.20 $15.20 PHILIPPINES $ 7.80 $ 7.80 POLAND $15.80 $15.80 PORTUGAL $12.50 $12.50 PUERTO RICO $14.00 $14.00 QATAR $14.00 $14.00 REUNION ISLANDS $15.80 $15.80 ROMANIA $15.80 $15.80 RWANDA REPUBLIC $15.80 $15.80 SAN MARINO $12.50 $12.50 SAN TOME & PRINCIPE $15.80 $15.80 SAUDI ARABIA $14.00 $14.00 SENEGAL $15.80 $15.80 SEYCHELLES $14.00 $14.00 SIERRA LEONE $14.00 $14.00 SINGAPORE $ 6.80 $ 6.20 SLOVAK REPUBLIC $15.80 $15.80 SLOVENIA $15.80 $15.80 SOLOMON ISLANDS $12.30 $12.30 SOMALIA $15.80 $15.80 SOUTH AFRICA $14.00 $14.00 SPAIN $15.80 $15.80 SPANISH NORTH AFRICA $15.80 $12.50 SRI LANKA $10.00 $10.00 ST HELENA $14.00 $14.00 ST KITTS & NEVIS $14.00 $14.00 ST LUCIA $14.00 $14.00 ST PIERRE & MIQUELON $12.30 $12.30 ST VINCENT $14.00 $14.00 SUDAN $15.20 $15.20 SURINAME $15.80 $15.80 SWAZILAND $14.00 $14.00 SWEDEN $14.00 $14.00 SWITZERLAND $12.50 $12.50 SYRIA $14.00 $14.00 TAIWAN $ 7.80 $ 6.80 TANZANIA $14.00 $14.00 THAILAND $ 8.40 $ 7.60 TOGO $15.80 $15.80 TONGA $10.00 $10.00 TRANSKEI $15.80 $15.80 TRINIDAD & TOBAGO $14.00 $14.00 TUNISIA $15.80 $15.80 TURKEY $15.80 $15.80 TURKS & CAICOS ISLAND $14.00 $14.00 TUVALU $12.30 $12.30 UGANDA $14.00 $14.00 UKRAINE $15.80 $15.80 UNITED ARAB EMIRATES $14.00 $14.00 UNITED KINGDOM $ 8.50 $ 6.50 URUGUAY $15.80 $15.80 U.S.A. $ 6.70 $ 5.50 VANUATU $12.00 $12.00 VATICAN CITY $10.40 $ 7.90 VENDA $15.80 $15.80 VENEZUELA $15.80 $15.80 VIETNAM $ 7.90 $ 7.90 VIRGIN ISLANDS (BRITISH) $14.00 $14.00 VIRGIN ISLANDS (US) $14.00 $14.00 WESTERN SAMOA $12.30 $12.30 YEMEN ARAB REPUBLIC $14.00 $14.00 YEMEN PDR $14.00 $14.00 YUGOSLAVIA $15.80 $15.80 ZAMBIA $14.00 $14.00 ZIMBABWE $15.80 $15.80
F. CARD SERVICES
1. One2One internationalcard Service One2One internationalcard Service enables the Customer to make outgoing international calls through call re-origination, from any tone telephone in Hong Kong to destinations specified by New T&T from time to time. The following rates or charges shall apply:
Destinations Standard Rate Period
per minuteEconomy Rate
Period per minuteBonus Rate Period
per minute
ALBANIA $15.90 $15.15 $14.77 ALGERIA $14.08 $13.41 $13.08 AMERICAN SAMOA $17.30 $16.48 $16.07 ANDORRA $11.34 $10.80 $10.53 ANGOLA $22.90 $21.81 $21.27 ANGUILLA $14.08 $13.41 $13.08 ANTARCTICA $12.50 $11.91 $11.61 ANTIGUA $12.50 $11.91 $11.61 ARGENTINA $14.08 $13.41 $13.08 ARUBA $12.50 $11.91 $11.61 AUSTRALIA $ 6.35 $ 6.20 $ 6.15 AUSTRIA $11.34 $10.80 $10.53 BAHAMAS ISLAND $13.64 $12.99 $12.67 BAHRAIN $13.87 $13.21 $12.88 BANGLADESH $14.98 $14.26 $13.91 BARBADOS $12.50 $11.91 $11.61 BARBUDA $13.14 $12.52 $12.20 BELGIUM $11.34 $10.80 $10.53 BELIZE $13.64 $12.99 $12.67 BERMUDA $10.82 $10.30 $10.04 BHUTAN $14.98 $14.26 $13.91 BOLIVIA $14.08 $13.41 $13.08 BOTSWANA $15.90 $15.15 $14.77 BRAZIL $12.44 $11.85 $11.55 BRUNEI DARUSSALAM $11.21 $10.68 $10.41 BULGARIA $14.08 $13.41 $13.08 CENTRAL AFRICAN REPUBLIC $19.38 $18.46 $17.99 CAICOS ISLAND $13.61 $12.97 $12.64 CAMBODIA $22.15 $21.10 $20.57 CAMEROON $14.40 $13.72 $13.37 CANADA $ 5.90 $ 5.80 $ 5.50 CAYMAN ISLANDS $12.32 $11.73 $11.44 CHAD REPUBLIC $22.90 $21.81 $21.27 CHILE $14.08 $13.41 $13.08 CHINA $16.78 $15.98 $15.58 CHRISTMAS ISLANDS $10.98 $10.45 $10.19 COCOS ISLAND $10.54 $10.03 $ 9.78 COLOMBIA $14.08 $13.41 $13.08 CONGO REPUBLIC $17.90 $17.05 $16.62 COOK ISLANDS $10.98 $10.45 $10.19 COSTA RICA $13.64 $12.99 $12.67 COTE D'IVOIRE REPUBLIC $24.47 $23.30 $22.72 CUBA $16.80 $16.00 $15.60 CYPRUS $13.14 $12.52 $12.20 CYPRUS (REPUBLIC) $13.61 $12.97 $12.64 CZECH REPUBLIC $14.08 $13.41 $13.08 DENMARK $11.36 $10.82 $10.54 DOMINICA $12.50 $11.91 $11.61 DOMINICAN REPUBLIC $14.08 $13.41 $13.08 ECUADOR $14.08 $13.41 $13.08 EGYPT $18.75 $17.86 $17.41 EL SALVADOR $14.08 $13.41 $13.08 FALKLAND ISLANDS $12.50 $11.91 $11.61 FIJI $16.04 $15.28 $14.90 FINLAND $12.50 $11.91 $11.61 FRANCE $10.38 $ 9.89 $ 9.64 FRENCH GUIANA $14.08 $13.41 $13.08 FRENCH POLYNESIA $20.04 $19.09 $18.61 GABON $14.08 $13.41 $13.08 GAMBIA $14.40 $13.72 $13.37 GERMANY $10.82 $10.30 $10.04 GHANA $14.95 $14.24 $13.88 GIBRALTAR $14.89 $14.18 $13.82 GREECE $14.08 $13.41 $13.08 GREENLAND $12.50 $11.91 $11.61 GRENADA $12.50 $11.91 $11.61 GUADELOUPE $14.08 $13.41 $13.08 GUAM $10.76 $10.24 $ 9.99 GUATEMALA $14.08 $13.41 $13.08 GUINEA REPUBLIC $14.95 $14.24 $13.88 GUYANA $12.50 $11.91 $11.61 HAITI $14.08 $13.41 $13.08 HONDURAS REPUBLIC $14.08 $13.41 $13.08 HUNGARY $14.08 $13.41 $13.08 ICELAND $12.50 $11.91 $11.61 INDIA $14.25 $13.57 $13.23 INDONESIA $16.04 $15.28 $14.90 IRAN $20.09 $19.13 $18.66 IRAQ $20.78 $19.79 $19.29 IRELAND $11.34 $10.80 $10.53 ISRAEL $12.87 $12.26 $11.95 ITALY $10.00 $ 9.90 $ 9.90 JAMAICA $12.50 $11.91 $11.61 JAPAN $ 7.79 $ 7.42 $ 7.23 JORDAN $12.48 $11.89 $11.59 KENYA $17.15 $16.33 $15.93 KIRIBATI $22.15 $21.10 $20.57 KOREA DPR (NORTH) $23.88 $22.74 $22.18 KOREA REPUBLIC (SOUTH) $11.86 $11.29 $11.01 KUWAIT $14.48 $13.79 $13.45 LESOTHO $14.89 $14.18 $13.82 LIBERIA $14.08 $13.41 $13.08 LIBYA $14.08 $13.41 $13.08 LIECHTENSTEIN $11.34 $10.80 $10.53 LUXEMBOURG $12.11 $10.64 $10.64 MACAU $12.18 $11.60 $11.31 MADAGASCAR PDR $27.46 $26.15 $25.50 MALAWI $11.36 $10.82 $10.54 MALAYSIA $12.32 $11.73 $11.44 MALDIVE ISLANDS $18.63 $17.74 $17.30 MALTA REPUBLIC $16.80 $16.00 $15.60 MARIANA ISLANDS $23.88 $22.74 $22.18 MARTINIQUE $14.08 $13.41 $13.08 MEXICO $14.08 $13.41 $13.08 MICRONESIA $16.04 $15.28 $14.90 MOLDOVA $16.80 $16.80 $16.80 MONACO $11.34 $10.80 $10.53 MONTSERRAT $12.50 $11.91 $11.61 MOROCCO $12.50 $11.91 $11.61 MYANMAR (BURMA) $32.38 $30.84 $30.07 NEW CALEDONIA $20.78 $19.79 $19.29 NAMIBIA $15.17 $14.45 $14.09 NAURU $17.30 $16.48 $16.07 NEPAL $16.04 $15.28 $14.90 NETHERLANDS $10.38 $ 9.89 $ 9.64 NETHERLANDS ANTILLES $12.50 $11.91 $11.61 NEW ZEALAND $ 7.90 $ 7.70 $ 7.60 NICARAGUA $14.08 $13.41 $13.08 NIGER $16.80 $16.00 $15.60 NIGERIA $12.50 $11.91 $11.61 NORFOLK ISLANDS $10.98 $10.45 $10.19 NORWAY $12.50 $11.91 $11.61 OMAN $17.88 $17.03 $16.60 PAPUA NEW GUINEA $11.21 $10.68 $10.41 PAKISTAN $18.63 $17.74 $17.30 PANAMA $14.08 $13.41 $13.08 PARAGUAY $14.08 $13.41 $13.08 PERU $13.64 $12.99 $12.67 PHILIPPINES $14.45 $13.77 $13.42 POLAND $14.08 $13.41 $13.08 PORTUGAL $10.82 $10.30 $10.04 PUERTO RICO $12.50 $11.91 $11.61 QATAR $13.00 $12.38 $12.07 REUNION ISLANDS $15.40 $14.06 $14.30 ROMANIA $18.63 $17.74 $17.30 RUSSIA $14.08 $13.40 $13.08 SAN MARINO $13.40 $13.40 $13.40 SAN TOME AND PRINCIPE $16.80 $16.80 $16.80 SAUDI ARABIA $16.80 $16.00 $15.60 SENEGAL $14.00 $13.33 $13.00 SEYCHELLES $15.40 $14.66 $14.30 SINGAPORE $ 6.80 $ 6.80 $ 6.80 SOLOMON ISLANDS $14.00 $13.33 $13.00 SOUTH AFRICA $12.50 $11.91 $11.61 SPAIN $12.11 $10.64 $10.64 SRI LANKA $12.66 $12.06 $11.76 ST KITTS & NEVIS $12.85 $12.24 $11.93 ST LUCIA $12.50 $11.91 $11.61 ST PIERRE AND MIQUELON $11.02 $10.49 $10.23 ST VINCENT $12.85 $12.24 $11.93 SUDAN $15.40 $14.66 $14.30 SURINAME $15.24 $14.52 $14.15 SWEDEN $11.36 $10.82 $10.54 SWITZERLAND $10.38 $ 9.89 $ 9.64 SYRIA ARAB REPUBLIC $22.14 $21.08 $20.56 TAIWAN $ 7.80 $ 7.70 $ 7.60 TANZANIA $15.24 $14.52 $14.15 THAILAND $13.92 $13.26 $12.93 TONGA $18.63 $17.74 $17.30 TRINIDAD $12.50 $11.91 $11.61 TURKEY $16.04 $15.28 $14.90 TURKS ISLAND $13.13 $12.51 $12.19 UNITED ARAB EMIRATES $12.48 $11.89 $11.59 UNITED KINGDOM $ 6.80 $ 6.70 $ 6.70 URUGUAY $14.08 $13.41 $13.08 U.S.A. $ 5.90 $ 5.80 $ 5.70 VANUATU $16.04 $15.28 $14.90 VENEZUELA $14.08 $13.41 $13.08 VIETNAM $19.34 $18.42 $17.96 VIRGIN ISLANDS (BR) $12.50 $11.91 $11.61 VIRGIN ISLANDS (US) $12.23 $11.64 $11.35 WESTERN SAMOA $22.15 $21.10 $20.57 YEMEN ARAB REPUBLIC $15.79 $15.04 $14.66 YEMEN PDR $15.99 $15.23 $14.85 YUGOSLAVIA $14.08 $13.41 $13.08
Calls are charged at Standard, Economy and Bonus rate periods as set out below:
Standard Economy Bonus
Monday-Friday 7:00-18:59 19:00-23:59 00:00-06:59 Saturday 7:00-12:59 N/A 00:00-06:59 and
13:00-23:59Sunday and Public Holidays* N/A N/A whole day *as gazetted by the Hong Kong Government
Charges per call will be commenced at each call connection and ends at termination of that call. Calls are rated based on the commencement of the call. Charges are calculated using multiples of six-seconds. The minimum duration or minimum charge per call is six-seconds. A Customer whose charges for the One2One internationalcard Service for the month exceeds eight hundred and fifty Hong Kong dollars (HK$850.00) will automatically receive a five per cent (5%) discount on the charges for that month. The charges will be debited to the Customer's nominated credit card.
In order to access the One2One internationalcard Service, a caller must be registered with New T&T as a holder of one or more One2One internationalcard. To become a registered holder of one or more One2One internationalcard, an application form must be completed and returned to New T&T together with the required documentation. Applications will be approved at tile sole discretion of New T&T.
The following Special Conditions shall apply:
a. Application For the purpose of this service unless the context requires otherwise:
- "New T&T" means New T&T Hong Kong Limited,
- "Card" means the One2One internationalcard issued by New T&T,
- "Customer(s)" means person(s) who is registered as holder of the Card,
- "Services" means the telecommunications services offered by New T&T and accessed through the use of the Card, and
- "Conditions" means the Special Conditions set out in this section.
b. Use of the Card When New T&T accepts in application for the Card it will issue a Card and a Personal Identification Number (PIN) to the Customer. The Customer will not disclose the Card number and PIN to any person except as authorised by New T&T. New T&T may change any account number. PIN or any other code, number or name allocated by New T&T from time to time to the Customer for use in connection with the Card.
The Card will be valid for use from the validity date until the expiry date notified by New T&T to the Customer. Use of the Card constitutes understanding, and acceptance of these Conditions.
New T&T remains the owner of the Card at all times. The Customer must immediately return the Card when New T&T requests its return. New T&T may demand the return of the Card if the Services is suspended or terminated.
The Customer must notify New T&T of the loss, theft or misuse of the Card. The Customer will be liable for all charges arising from using the Card until the Customer has notified New T&T of the loss, theft or misuse.
c. Charges and Payment of Charges The charges for Services are as set out in New T&T's Tariff for the Services and are subject to change without prior notice to the Customer.
All charges for the Services will be charged directly to the Customer's nominated credit card account.
In certain circumstances the Customer may be asked and will provide New T&T a deposit or advance payment in order to secure the charges New T&T requires to be secured.
d. Suspension or Termination New T&T may suspend or terminate the provision of Services to the Customer and invalidate the Card if any credit card nominated by the Customer has been cancelled, expired. lost or charges for Services is rejected by the issuing bank of the credit card or if the Customer is in breach of any of these Conditions. The Customer will inform New T&T if the nominated credit card is lost, cancelled or expired.
The Customer may at any time terminate the Services by informing New T&T in writing.
e. Liability The Customer acknowledges that the Services may be temporarily suspended or interrupted due to circumstances beyond the reasonable control of New T&T, including without limitation, limitations in the network or system, or maintenance or modification of such network or system. New T&T will not be liable to the Customer in the event Of such suspension or interruption of Services.
To the extent permitted by law New T&T will not be liable to the Customer or any third party for any losses or damages arising out of any act or omission of New T&T, whatever negligent or otherwise.
f. Miscellaneous The Customer will notify New T&T of any change of address or any particulars provided to New T&T which may affect the provision of Services to the Customer.
2. One2One Corporate International Service This service enables business Customers and Registered Users to make outgoing international calls through call re-origination, from any tone telephone in Hong Kong to any countries referred to in the charges. The rates of charges for this service are as charges for One2One internationalcard Service unless otherwise advised. Charges per call will be calculated from the commencement of each call connection to the termination of that call. Calls are rated based on the commencement of the call. Charges are calculated using multiples of 6 seconds. The minimum duration or minimum charge per call is 6 seconds.
Discounts based on total monthly usage charges shall apply as set out below:
$10,000
and over$20,000
and over$40,000
and over$60,000
and over$80,000
and over
Area A* 5% 6% 6.5% 6.5% 6.5% Area B* 5% 6% 6.5% 7% 7.5% *Area A refers to the following Asia-Pacific countries: Australia. Bahrain, Bangladesh, Brunei Darussalam, Cambodia, China, Christmas Islands, Cook Islands, Fiji, Guam, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kiribati, Korea DPR (North), Korea Republic (South), Kuwait, Macau, Malaysia, Maldives Islands, Mariana Islands, Micronesia, Myanmar, New Caledonia, Nauru, Nepal, Oman, New Zealand, Pakistan, Papua New Guinea, Philippines, Qatar. Saudi Arabia, Seychelles, Singapore, Solomon Islands, Sri Lanka, Syrian Arab Republic, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, Vietnam, Yemen Arab Republic, Yemen PDR.
*Area B refers to the destinations referred to in the Charges and which are not included in Area A.
The following Special Conditions shall apply:
(a) For the purpose of this Service unless the context requires otherwise: "Card" means the One2One internationalcard issued by New T&T;
"Service" means the One2One Corporate internationalcard Service:
"Registered Users" means the individuals registered with New T&T as authorised by the Customer to use the Service;
"Conditions" means the Special Conditions set out in this section.
(b) When New T&T accepts an application for the Service it will issue the required number of Cards and Personal Identification Number (PIN) to the Customer for the Registered Users. The Card number and PIN must not be disclosed except as authorised by New T&T. New T&T may change any account number, PIN or any other code, number or name allocated by New T&T from time to time to the Customer for use in connection with the Card. The Card will be valid for use from the commencement date until the expiry date notified by New T&T to the Customer.
(c) New T&T remains the owner of the Card at all times. The Customer will immediately return all Cards issued to it immediately upon New T&T's request for the return of such cards. New T&T may demand the return of any or all the Cards issued if tile Service is suspended or terminated.
(d) The Customer will notify New T&T of the loss, theft or misuse of any one or all of the Cards. The Customer will be liable for all charges arising from the Card(s) until the Customer has notified New T&T of the loss, theft or misuse.
(e) The Customer will be liable for all charges on all Cards issued to the Customer notwithstanding whether the individual Registered User is authorised to incur the relevant charges or not. New T&T will render a consolidated invoice in respect of Charges incurred by all Registered Users according to its normal billing cycle and the Customer shall make the payment by the due date specified in the bill.
(f) New T&T may suspend or terminate the provision of Service to the Customer and invalidate all Cards issued to the Customer if the Customer or any Registered User is in breach of any of the Conditions and/or the Special Conditions.
G. One2One COMPUTER COMMUNCIATION SERVICES - Leased Line Services
New T&T's One2One Computer Communication Services provide end-to-end transmission of data to the Customer. It consists of the NarrowBand Leased Line Service, the WideBand Leased Line Service, the Bandwidth on Demand Service and Alternate Site Leased Line Service. A Customer may subscribe to one or more of those services at the same time.
1. NarrowBand Leased Line Service
(i) NarrowBand Leased Line Service:
- provides end-to-end transmission at 1200bps, 2400bps, 4800bps, 9600bps, 19.2kbps, 48kbps, 56kbps and 64kbps;
- comprises point-to-point, multipoint (bi-directional, half duplex transmission including IBM multi-drop) and broadcast (uni-directional transmission) configurations;
- allows maximum drops for multipoint and broadcast lines of 1:50;
- supports V.24/RS232 interfaces at Customer's premises for sub 56kbps services;
- supports V.35 interfaces for 56kbps and 64kbps services; and
- supports asynchronous (up to 48kbps) and synchronous data transmission.
(ii) The Customer may add Alternate Site Leased Line Service and Bandwidth on Demand Service (for 64kbps circuits only).
(iii) The Customer is required to have the following to use this service:
- AC power: a 200-240V AC power plug (13A) for the DTU (data terminating unit);
- a point-to-point serial cable equipped with the appropriate connector for connecting DTU to DTE (data terminal equipment). Distance front DTU to DTE should not be greater than 30 feet.
2. WideBand Leased Line Service
(i) WideBand Leased Line Service:
- provides end-to-end transmission facilities between 128kbps and 1.544mbps in 64kbps increments;
- provides point-to-point dedicated circuits with full duplex (bi-directional) transmission facilities;
- offers framed TI channels:
- supports V.35 interface at the Customer's premises, and
- supports synchronous data transmission.
(ii) The Customer may add:
- Alternate Site Leased Line Service; and
- Bandwidth on Demand Service
(iii) The Customer is required to have the following to use this service:
- AC power: a 200-240V AC power plug (13A) for the DTU and
- Serial cable: a point-to-point serial cable equipped with the appropriate connector for connecting DTU to DTE. The distance between DTU and DTE should not be greater than 30 feet.
3. Bandwidth on Demand Service Bandwidth on Demand Service is available to Customer who subscribes to New T&T's NarrowBand Leased Line or WideBand Leased Line point to point services and:
- provides n x 64kbps incremental increase in available bandwidth where 1<=n<=23;
- allows the Customer to increase (or decrease) the amount of additional bandwidth allocated to them for scheduled or unscheduled purposes:
- supports V.35 interface at the Customer premises; and
- supports synchronous data transmission.
4. Alternate Site Leased Line Service
(i) This service allows the Customer to re-direct their data transmission to another site in their network in the event of a disaster, equipment failure or planned outage at their primary computer site.
(ii) This service is available as agreed with New T&T or on demand.
(iii) This service is only available to Customer who subscribe to New T&T's NarrowBand Leased Line Service or WideBand Leased Line Service.
(iv) This service Supports all New T&T's NarrowBand Leased Line Service and WideBand Leased Line Service electrical interfaces at the Customer's premises.
NarrowBand Leased Line Monthly Charges
(see note 1)Installation Charges
(see note 2)
Point to point option 1200 bps 300.00 850.00 2400 bps 320.00 850.00 4800 bps 540.00 850.00 9600 bps 670.00 850.00 19.2 kbps 855.00 850.00 48 kbps 1030.00 1810.00 56 kbps 1140.00 1810.00 64 kbps 1140.00 1810.00
Multi-point option 1200 bps 465.00 850.00 2400 bps 598.00 850.00 4800 bps 730.00 850.00 9600 bps 770.00 850.00 19.2 kbps 955.00 850.00 48 kbps 1030.00 1810.00 56 kbps 1140.00 1810.00 64 kbps 1140.00 1810.00
Broadcast option 1200 bps 300.00 850.00 2400 bps 398.00 850.00 4800 bps 530.00 850.00 9600 bps 590.00 850.00 19.2 kbps 760.00 850.00 48 kbps 835.00 1810.00 56 kbps 940.00 1810.00 64 kbps 940.00 1810.00
WideBand Leased Line Monthly Charges
(see note 1)Installation Charges
(see note 2)
Point to point option 128 kbps 1430.00 1900.00 192 kbps 1620.00 1900.00 256 kbps 1880.00 1900.00 320 kbps 2120.00 1900.00 384 kbps 2330.00 1900.00 448 kbps 2590.00 1900.00 512 kbps 2800.00 1900.00 576 kbps 2930.00 2250.00 640 kbps 3035.00 2250.00 704 kbps 3110.00 2250.00 768 kbps 3210.00 2250.00 832 kbps 3240.00 2250.00 896 kbps 3285.00 2250.00 960 kbps 3335.00 2250.00 1024 kbps 3375.00 2250.00 1088 kbps 3410.00 2250.00 1152 kbps 3440.00 2250.00 1216 kbps 3465.00 2250.00 1280 kbps 3490.00 2250.00 1344 kbps 3515.00 2250.00 1408 kbps 3535.00 2250.00 1472 kbps 3550.00 2250.00 T1 (1.544 Mbps V.35) 3560.00 2250.00
Bandwidth on Demand Hourly Charge
(see note 3)
additional 64 kbps per hour 54.00 additional 128 kbps per hour 106.00 additional 192 kbps per hour 175.00 additional 256 kbps per hour 240.00 additional 320 kbps per hour 305.00 additional 384 kbps per hour 364.00 additional 448 kbps per hour 423.00 additional 512 kbps per hour 463.00
Alternate Site Leased Line Monthly Charges
(see note 1)Installation Charges
(see note 2)
1.2 - 64 kbps 950.00 850.00 128 - 512 kbps 1830.00 1900.00 576 kbps - T1 3408.00 2250.00
Additional charges:Items
- Installation charges for Bandwidth on Demand Service
(for each end to end circuit):
addition of 64 kbps Bandwidth on Demand capacity to a 64 kbps circuit $625.00 addition of 128 kbps - 1.472 Mbps Bandwidth on Demand capacity to a 64 kbps circuit $3125.00 addition of 64 kbps or greater Bandwidth on Demand capacity to a 128 kbps or greater circuit $1250.00 - To move a circuit within the same building
(charges are per circuit end)
for NarrowBand Leased Line Service $300.00 for WideBand Leased Line Service $1600.00
To move a circuit to another building Same as for installation charges
To change the speed of a circuit for
NarrowBand Leased Line Service or Bandwidth On Demand Service
(charges are for each end to end circuit)$375.00 The minimum subscription period for each of the above service is 3 months.
The Customer may subscribe to the above services on minimum contract period of 1 year or 2 years with a discount ranging from 3% to 5% (depending on volume of use and at New T&T's discretion). If the Customer terminates the service before expiration of the minimum contract period New T&T may charge the Customer an amount up to the total of monthly rental charges applicable for the unexpired period of the then prevailing minimum contract period.
The following Special Conditions shall apply:
Notes:
(a) As DTU is in electronic device the Customer must:
- provide suitable place for the installation of the DTU;
- provide suitable environmental conditions for the DTU including good ventilation;
- protect the DTU from water, dust and any other risks; and
- comply with such environmental conditions and installation conditions as notified by New T&T.
(b) Any equipment which the Customer intends to connect to New T&T's Network pursuant to One2One Computer Communication Services must:
- be approved by New T&T prior to any connection, and
- comply with the technical standards as advised by New T&T.
(c) At the time of application for service the Customer must provide all details regarding the equipment which it intends to connect to New T&T's Network. New T&T may reject the application if the required information is not provided or New T&T is of the view that the said equipment does not comply with New T&T's technical standards.
(d) New T&T may at any time disconnect the Customer's equipment connected to New T&T's Network if:
- the configuration or technical specification of such equipment so connected differs from the details provided by the Customer in its application;
- there is any malfunction of the equipment; or
- the provision of One2One Computer Communication Services to the Customer is terminated or discontinued for any reason whatsoever.
(e) The Customer shall indemnify and save New T&T harmless against all claims or actions (including action for infringement of any intellectual property rights of third party) that may be brought against New T&T as a result of any acts, negligence or omission of the Customer in connection with the use of One2One Computer Communication Services.
1 Monthly charges are per circuit end 2 Installation charges are per circuit end 3 Charges for Bandwidth on Demand Service are billed in units of 1 hour with charges applying to each end to end circuit on which the service is provided. Bandwidth on Demand Service is available only on point to point circuits.
H. CALL PLANS
1. Business Partner Call Plan This Plan offers the following discounts based on total monthly usage of One2One IDD Service:
Monthly
usageEqual to or
less than
$1,000Over
$1,000Over
$3,000Over
$5,000Over
$15,000Over
$50,000Over
$100,000Discount 1.5% 3.0% 6.0% 6.5% 7.0% 7.5% 8.0% To qualify for this plan a Customer must be a New T&T One2One Access Customer which can deliver incoming calls and produce proof of their current IDD spending to the satisfaction of New T&T. The discounts will be applied to the charges in the month they are attained. Only one call plan can be subscribed by the Customer at any point in time. The discount under this Business Partner Call Plan does not apply to charges for calls made on China, Macau routes and Inmarsat.
2. Enterprise Call Plan This Plan offers a flat discount of 10% on the total monthly usage of the One2One IDD Service excluding charges for calls made on China, Macau routes and Inmarsat. The discounts will be applied to the charges in the month they are incurred. Only one call plan can be subscribed by the Customer at any point in time. In order to qualify and stay in this Plan, the following requirements must be met and maintained:
(a) the Customer must commit to subscribing to One2One IDD Service for a minimum of 5 years (the "Commitment Period"): and
(b) 50% of the Customer's fixed telecommunication network services must be subscribed from New T&T within the first 6 months and increase to 100% within the first year of the Commitment Period: and
(c) the Customer must subscribe from New T&T not less than 200 exchange lines by the first 6 months of the Commitment Period and increase to a minimum of 500 exchange lines thereafter. The proportion of exchange lines which can deliver incoming calls must not be less than 30% of all exchange lines subscribed from New T&T.
If at any time during the Commitment Period any of the above requirements is not met or the Customer wishes to discontinue prior to expiration of the Commitment Period, the Customer shall pay to New T&T a cancellation charge at New T&T's discretion.
3. New T&T Wholesale Operator Call Plan ('Wholesale Plan')
(a) The Wholesale Plan provides discounts and incentive based on the total number of call minutes accumulated by the Customer on New T&T's One2One IDD Service. There are 3 typical discount plans under the Wholesale Plan:
- Plan A (Volume Discount Scheme)
- Plan B (Monthly Bonus)
- Plan C (Incentive Scheme)
(i) Plan A (Volume Discount Scheme) Plan A offers discounts off the Customer's total charges for One2One IDD Service invoiced by New T&T based on the total number of outgoing IDD minutes accumulated per specified route. It can be used in conjunction with Plans B and C if the Customer qualifies. Under Plan A charges on all routes in the Destination Country Groupings will be based on One2One IDD charges for Standard Rate period 24 hours a day 7 days a week and charges are calculated in 6 second increments. For all other routes which are not specified in the Destination Country Groupings the then current One2One IDD rates shall apply. To qualify for the discounts under Plan A the Customer must meet the minimum monthly IDD minutes required for each group route as specified. If the required minimum outgoing IDD minutes are not met to qualify for the discount under Plan A the then current One2One IDD charges for Standard Rate period 24 hours a day 7 days a week shall apply.
Destination Countries shall be grouped as follows (Destination Country Grouping):
Destination Country Group Destination Country Group China-Shekou-Shenzhen A Japan E China-Guangdong B South Korea E China-Rest C Malaysia E India D Philippines E Indonesia D Singapore E Taiwan E Thailand E Vietnam E
Discounts Group routes Minimum Monthly IDD Minutes Requirement
per group routesOver 60,000 Over 120,000 Over 360,000 Group A routes 0.5% 1.5% 2% Group C routes 1% 2% 3% Group E routes 3% 4% 5% Over 150,000 Over 350,000 Over 1,000,000 Group B routes 0.1% 0.3% 0.5% Over 10,000 Over 20,000 Over 60,000 Group D routes 1% 2% 3%
(ii) Plan B (Monthly Bonus) Plan B offers Customers a bonus for directing all originating and terminating international traffic onto the New T&T fixed telecommunications network. Plan B can be used in conjunction with Plan A and Plan C if the Customer qualifies.
Both minimum total monthly minutes (incoming and outgoing) and minimum terminating incoming minute requirements as set out below must be satisfied to obtain the bonus under Plan B.
Incoming minutes from China and Macau are excluded in the minute calculation tinder Plan B.
Total Monthly Minutes Tier 1 Tier 2 Tier 3 (Outgoing & Incoming) 2 Million 4 Million 6 Million Minimum terminating
incoming minutes required1,400,000 2,800,000 4,200,000 Bonus (HK$) $80,000 $225,000 $680,000
(iii) Plan C (Incentive Scheme) Plan C offers Customers Incentive Credit for originating IDD calls from the New T&T fixed telecommunications network. Plan C can be used in conjunction with Plan A and Plan B if the Customer qualifies.
Plan C is available until midnight 31 December 1996. There are 3 phases under Plan C and each phase starts at 00:00:00 hour on the commencement date and lasts until 23:59:59 hour on the ending date for the respective periods.
In order to earn the Incentive Credit as set out below the Customer must achieve the minimum net IDD outgoing revenue as specified. Incentive Credit will be calculated at the respective percentage based on actual incremental net billing from the end of the preceding phase to the end of the current phase.
Incentive Credits earned can only be applied to the Customer's total charges for One2One IDD invoiced by New T&T.
Phase Period in 1996 Minimum Net IDD Outgoing Revenue To New T&T (HK$) Incentive Credit Phase 1 April 1 to June 30 10,000,000 1.0% of the billable IDD revenue in Phase 1 Phase 2 April 1 to September 30 18,000,000 0.8% of the incremental billable IDD revenue from the end of Phase 1 to the end of Phase 2 Phase 3 April 1 to December 31 24,000,000 0.6% of the incremental billable IDD revenue from the end of Phase 2 to the end of Phase 3
(b) The Wholesale Plan cannot be used with any other call plans, discount plans/scheme, promotional or special offers of New T&T unless otherwise agreed to by New T&T in writing.
(c) Each IDD minute terminating at or originating from New T&T Network can only be included once in the calculation of total minutes under the Wholesale Plan. For the avoidance of doubt, if an IDD minute has been included in the calculation of total minutes under the Wholesale Plan of a Customer, then the same IDD minute cannot be included by another Customer for the calculation of total minutes under that Wholesale Plan subscribed by it. IDD minutes accumulated in a month cannot be carried forward to the next or any other month for the purpose of discount or bonus calculation.
(d) Termination charges that may be imposed by other telecommunication operators will be charged to the Customer's account and payable by the Customer.
(e) The following Special Conditions shall apply to the Wholesale Plan:
(i) Unless the context requires otherwise "Qualifying Licence" means a fixed telecommunications network services licence; a public mobile radio telephone services licence; a personal communications services licence; or a public non-exclusive telecommunications services licence, issued by the TA Under the Ordinance.
(ii) "The Wholesale plan is only available to Customers who subscribe to the 0ne2One IDD Service and posses a valid Qualifying Licence for the duration of the Contract. Minimum service required to qualify and stay in the Wholesale plan is 1 exchange line from New T&T with One2One IDD access and for a minimun subscription period of 6 months.
(iii) If the Customer is entitled to receive any bonus payments from New T&T in respect of incoming and outgoing call minutes transmitted via the Network, such bonus payments will be made 75 days after the end of the month in which the applicable call minutes were transmitted and net of all amounts due to New T&T.
(iv) After the expiration of the minimum subscription period referred to in paragraph (ii) above, the Customer may, by giving at least 30 days' written notice to New T&T, request the cancellation of the Service by New T&T.
(v) If provision of a Service has been cancelled by New T&T pursuant to its General Terms and Conditions of Service, or if the Customer purports to request cancellation or to cancel a Service prior to the expiration of the minimum subscription period referred to in paragraph (ii) above, any bonus payments which have not yet been made to the Customer at the date of cancellation shall be forfeited; and all charges for Services which are payable by the Customer in respect of the remainder of the minimum subscription period following cancellation (if any) shall be immediately due and payable by the Customer to New T&T.
(vi) The Customer may not assign or in any way transfer any of its rights or obligations under the Contract.
4. IDD007 Wholesale Operator Call Plan ("IDD007 Wholesale Plan") There are 2 separate and distinct discount schemes under this IDD007 Wholesale Plan, namely, Standard Discount and Premium Discount. Standard Discount offers discounts ranging from 0.8% to 77.9% (depending on destinations and New T&T's discretion) off IDD007 service charges on Value Class. Premium Discount offers discounts ranging from 1.8% to 79% (depending on destinations and New T&T's discretion) off IDD007 service charges on Value Class.
The Customer call only qualify for one discount scheme at any time. The discount schemes under the IDD007 Wholesale Plan cannot be used with any other call plan, discount plan or scheme, promotional or special offer of New T&T unless otherwise agreed by New T&T in writing.
The following Special Conditions shall apply to the IDD007 Wholesale Plan:
(a) Unless otherwise provided, any terms or phrases used herein shall have the same meaning as ascribed to them in New T&T's General Terms and Conditions of Service or the Tariff for IDD007 service.
(b) The IDD007 Wholesale Plan is only available to Customers who use IDD007 service to provide lawful international calling service to end users and hold a valid public non-exclusive telecommunications services licence issued by the TA under the Ordinance for the term of the Contract.
(c) With respect to the Premium Discount Scheme, a Customer shall, in addition to the requirements set out in paragraph (b) above. (i) commit to use IDD007 service exclusively for a minimum term of one year for all its outgoing international calling traffic; and (ii) transmit and accumulate a minimum of one million IDD007 (Value Class routes) call minutes per month. New T&T may request that the Customer, and upon such request the Customer will install, a system for the recording of all its outgoing international calling traffic and permit New T&T to inspect and audit such records.
(d) If either or both of the exclusivity and minimum term requirements as stated in paragraph (c)(i) above are not met, New T&T may charge the Customer an amount calculated based on the Customer's average IDD007 call charges for the preceding months multiplied by the remaining term of the Contract. Where in any given month the Customer fails to transmit and accumulate a minimum of one million IDD007 (Value Class routes) call minutes as stated in paragraph (c)(ii) above, New T&T may charge the Customer an amount equal to one million call minutes less the number of IDD007 call minutes accumulated for that month multiplied by HK$3.00. The charges referred to above may he cumulative if both requirements are not met and will be immediately due and payable by the Customer.
(e) The Customer shall not assign or in my way, transfer any of its rights, benefits and obligations under the Contract.
5. The Edge Call Plan Subject to the Special Conditions, this Plan offers the following discounts based on total usage of One2One IDD Service and IDD007 Service in the relevant billing cycle (BC) for an introductory period of 3 months from the date of connection of the relevant Services applicable to Connect A and Connect B:
Monthly
usageEqual to or
less than
$1,000Over
$1,000Over
$3,000Over
$5,000Over
$15,000Over
$50,000Over
$100,000Discount 1.5% 3.0% 6.0% 6.5% 7.0% 7.5% 8.0% Connect A:
For every $4,000 spent on One2One IDD and IDD007 Executive Class and Value Class Service in any BC this option entities Customers a rebate of up to $100 for that BC.
Connect B:For every $6,000 spent on One2One IDD, IDD007 Executive Class and Value Class Service in any BC this option entitles Customers to a rebate of up to $200 for that BC.
The following Special Conditions shall apply to The Edge Call Plan:
(a) Unless otherwise stated or agreed to in writing by New T&T, Customers can only subscribe to one call plan at any time.
(b) In order to qualify a Customer must subscribe to One2One Access services before 31 December 1996 for a minimum contract period or 1 year in the case of Connect A and 6 months in the case of Connect B.
(c) The discounts under The Edge Call Plan does not include call charges to China, Macau and Inmarsat.
(d) The rebate will be calculated at the end of each BC and rebates accumulated can be used to offset Customers charges on their exchange line rental for that BC. Any rebates not offset in a BC cannot be brought forward to the next BC. Any rebate accumulated cannot be converted into cash or used to offset charges for other services.
(e) The rebate in each of Connect A and Connect B is limited to a maximum of $1000 per BC per Customer.
(f) Any rebate accumulated will be applied in the BC in which such rebate is accrued.
(g) Any IDD spending not used in the calculation of rebate in a BC cannot be brought forward for that purpose. Only IDD spending in all account may be used for the purpose of determining whether any rebate applies in respect of that account. IDD spending in respect of other Customer accounts cannot be aggregated for that purpose.
(h) The discounts are available only for an introductory period of 3 months from the date of connection of the relevant Services. The rebate is available only for a period of 1 year in the case of Connect A, and 6 months in the case of Connect B, from the date of connection of the relevant Services.
I. APPARATUS
1. Sale of Centrex Terminal Equipment Centrex Terminal Equipment ("CTE") is available for sale to Customers of New T&T's Centre Service.
Charge: $4,400 for each CTE. The charge includes installation.
The following Special Conditions shall apply to the sale of CTE:
(a) CTE is sold for the sole use of the Customer and in connection with Centrex Service. The CTE is not for resale or for use with other services or products.
(b) New T&T warrants the CTE (excluding consumbles) to be free from defect in workmanship and material under normal use and service for a period of 90 days from the date of purchase ("Warranty").
(c) During the warranty period, New T&T will at its own option and cost replace and repair the CTE or any parts of the CTE except replacements and repairs caused by any of the following events:
(i) accident, negligence or improper use of the CTE or any part of the CTE;
(ii) modification, repair or alteration made to the CTE by persons not authorised by New T&T;
(iii) removal or relocation of CTE without the approval of New T&T; or
(iv) non compliance of the environmental conditions for the installation of the CTE.
(d) The Warranty will be rendered invalid if:
(i) any alteration, modification or repair is made to the CTE without the authorisation of New T&T.
(ii) any parts not approved by New T&T have been used in connection with the CTE;
(iii) the serial number on the CTE have been removed, defaced or altered; or
(iv) the CTE is re-sold or transferred by the Customer without the written approval of New T&T.
(e) New T&T shall be entitled to charge the Customer repair or replacement cost and other testing or handling charges in respect of the CTE or any part of the CTE not covered by the Warranty.
(f) Risk of loss or damage to the CTE shall pass to the Customer on installation. Title shall not pass until full payment is received by New T&T.
2. Rental of Centrex Terminal Equipment A range of Centrex Terminal Equipment ("CTE") are available for rental by Customers of New T&T's Centrex Service.
Charge: $150.00 per month per CTE. The charge includes installation. Minimum rental period is 2 years.
The following Special Conditions shall apply to the rental of CTE:
(a) CTE on rental is for the sole use of the Customer and in connection with Centrex Service. The CTE is not for resale or for use with other services or products.
(b) During the rental period, New T&T will at its own option and cost replace and repair the CTE or any parts of the CTE except replacements and repairs caused by any of the following events:
The Customer shall follow the instructions from New T&T with respect to any repair required to the CTE or any return thereof.
(i) accident, negligence or improper use of the CTE or any part of the CTE;
(ii) modification, repair or alteration made to the CTE by persons not authorised by New T&T;
(iii) removal or relocation of CTE without the approval of New T&T; or
(iv) non compliance of the environmental conditions for the installation of the CTE.
If New T&T elects to replace or repair the CTE or any parts thereof caused by any of the events referred to above. New T&T shall be entitled to charge the Customer repair or replacement cost and other testing or handling charges in respect of the CTE or any part thereof.
(c) The rental may be terminated by New T&T if:
(i) any alteration. modification or repair is made to the CTE without the authorisation of New T&T;
(ii) any parts not approved by New T&T have been used in connection with the CTE;
(iii) the serial number on the CTE have been removed, defaced or altered; or
(iv) the CTE is sold, removed or transferred by the Customer without the written approval of New T&T.
(d) Risk of loss or damage to the CTE shall pass to the Customer on installation. Title to the CTE will not pass to the Customer.
(e) The Customer shall provide suitable environment as instructed by New T&T for installation of the CTE.
(f) On termination of the rental or rental period the Customer shall permit New T&T to access the Premises where the CTE is installed to remove the CTE.
(g) On expiration of the initial rental period, the CTE rental shall continue on a monthly basis until otherwise terminated by either party by giving to the other no less than 30 days written notice.
J. MISCELLANEOUS SERVICES AND CHARGES
1. Call Charges The following charges are based on usage:
Calls Charges Local Call from an exchange line from
New T&T International CallFree
For IDD please refer to Charges for One2One IDD Service and IDD007 Service
For One2One international Service please refer to Charges for One2One internationalcard ServiceEmergency 999 Free
2. Number Change Service Number Change service provides the changing of Directory Number allocated by New T&T to the Customer at the request of the Customer. The charge for this service is $45.00 per number change.
3. After Hours Charges In addition to the basic charges, after hours charges will apply for services undertaken outside New T&T's Standard Business Hours:
Charges After Hours Charges
up to $500.00 $95.00 $501.00 to $600.00 $125.00 $601.00 and over At the discretion of New T&T
4. Integration Services New T&T may, at the request of the Customer, source for the Customer certain telecommunication services provided by a third party supplier at the supplier's list price as published. Service levels and minimum subscription periods for these services will be as set by the supplier. The charges payable by the Customer to New T&T for these services will be an amount which is the aggregate of the supplier's published list price plus the list price multiplied by a factor of 35%. This Service includes New T&T's previous T1 Integration Service.
NEW T&T HONG KONG LIMITED GENERAL TERMS AND CONDITIONS OF SERVICE
1. Application This document details the terms and conditions for the provision of Services by New T&T. The Customer is deemed to have accepted the Conditions and the relevant Tariffis when applying for the Services.
2. Definitions and Interpretation
2.1 Unless the context says otherwise: "Application" means a request for Services made by the Customer which may be oral or written by completing a relevant New T&T service order form or equivalent document.
"Conditions" means the terms and conditions in this document namely clauses 1 to 15 both inclusive).
"Contract" means the agreement between the Customer and New T&T for the provision of service comprising these Conditions, the Tariff, the Application accepted by New T&T and any change as notified by New T&T.
"Customer" means any person, firm or entity (a) which has registered for a Service; (b) which has used New T&T's Services, but has not registered for that Service; or (c) in respect of which New T&T has agreed to provide Services pursuant to an Application.
"Directory Number" means the telephone number assigned to the Customer by New T&T.
"Equipment" means equipment (including software relating thereto) which is provided by New T&T for the provision of a Service to the Customer and which is installed at the Customer premises, excluding the Customer's equipment or third party equipment.
"Licence" means the Fixed Telecommunication Network Services Licence issued to New T&T by the TA.
"New T&T" means New T&T Hong Kong Limited and includes any of its successors, transferees or assignees.
"New T&T's Standard Business Hours" means 9:00 am to 5:00 pm Monday to Friday, 9:00 am to 12:30 pm Saturday excluding gazetted public holidays in Hong Kong.
"Network" means the network established and maintained by New T&T in accordance with the Licence.
"Ordinance" means the Telecommunication Ordinance (Cap.106) and includes any replacement of or amendment to it.
"PIN" mcans a Personal Identification Number.
"Special Conditions" means the special terms and conditions (if any) set out in the Tariff which are applicable to the Services.
"Services" or "Service" means any telecommunications services as set out in the applicable Tariff.
"Special Number" means numbers in the Numbering Plan designated as such by the TA.
"TA" means the person appointed its the Telecommunication Authority under section 5 of the Ordinance.
"Tariff" in respect of a Service means the description of the Service, the charges and any Special Conditions relating to the Service as may be published by New T&T from time to time.
2.2 Unless the context says otherwise:
(a) Capitalized terms not defined herein will have the meanings ascribed to them in the Ordinace.
(b) A reference to a clause is a reference to a clause of these Conditions.
(c) Where a word or phrase is given a particular meaning, other parts of speech and grammatical forms of that word or phrase have corresponding meanings.
(d) The singular includes the plural and conversely.
(e) Headings to clauses are used for convenience of reference only and do not form a part of the clauses.
(f) If there is a conflict between the Conditions and the Tariff (excluding the Special Conditions) the Conditions will prevail to the extent of the conflict. If there is a conflict between the Conditions and the Special Conditions then the Special Conditions will prevail to the extent of the conflict.
(g) Any correspondence which is required to be given in writing can be given by prepaid post or facsimile transmission.
(h) All charges in the Tariff are in Hong Kong dollars.
(i) A reference to a "day" refers to a calendar day.
3. Provision of Services
3.1 New T&T will provide the Services subject to these Conditions and the Tariff, which may be amended by New T&T from time to time, and any applicable codes of practice adopted by New T&T.
3.2 Where New T&T has accepted an Application from the Customer, New T&T will endeavour to provide the Services requested by the Customer within a reasonable time or a time agreed with the Customer.
3.3 New T&T does not guarantee continuous provision of or fault free Services. To the extent allowed by the Ordinance New T&T will determine the appropriate methods for providing the Services and the route along which a Service is delivered to the Customer. New T&T may change the method and delivery route from time to time without informing the Customer.
3.4 The provision of a Service to the Customer is subject to the Customer providing such information as may be reasonably requested by New T&T and which meet any New T&T's standard credit policy requirements.
3.5 New T&T will repair faults that occur due to normal wear and fear on a date agreed with the Customer unless otherwise provided, or if the Customer has entered into an alternative maintenance arrangement with New T&T. In some cases a temporary repair may be performed to enable the Customer to use the Service before permanent repair is effected.
4. Use of Service
4.1 The Customer shall use the Services in accordance with these Conditions, the Tariffs and any other terms and conditions as may be notified by New T&T from time to time.
4.2 Subject to the Contract, the Customer may allow any person to use a Service provided to the Customer by New T&T provided that the Customer will remain liable to New T&T for all charges incurred thereby and for any and all liabilities or obligations arising under the Contract.
4.3 If the Customer vacates the premises at which the Service is provided without cancelling the Service, the Customer will be liable for any charges outstanding in respect of the use of the Services as well as any charges incurred in respect of the Services by any person who commences occupation of the premises or remains in occupation after the Customer has vacated the premises, or by any other person whom such person permits to use the Services.
4.4 The Customer must not use or permit another person to use, a Service provided by New T&T:
(a) in connection with, or in, the commission of an offence against the laws of Hong Kong;
(b) for the purposes of carrying on a business of providing telecommunication services, unless otherwise agreed by New T&T in writing;
(c) which infringes any rights (including intellectual property rights) of any third party;
(d) for the purpose of sending unsolicited advertising material or message; or
(e) which interferes with, impedes or impairs the use or operation of, or do anything likely to interfere with, impede or impair the use or operation of Services provided by New T&T.
4.5 A Customer must:
(a) comply with any written notice from New T&T in relation to the modifications of, any apparatus, or other action to be taken, to eliminate the interference, impedance or impairment or the likelihood of the interference, impedance or impairment; and
(b) permit or obtain the necessary permission to enable New T&T's employees or agents to enter any premises to inspect any apparatus, including but not limited to machinery, engines, meters, lamps, transformers or fittings ("apparatus"), which is, or may be, causing or likely to cause any interference or damage to the Network.
4.6 If non-effective calls to a Customer's Service are caused by inadequate capacity in the Customer's use of a particular Service or by the Customer's use or method of operation of telecommunication services, and such non-effective calls are interfering with the efficiency or integrity of the Network New T&T may require the Customer to enlarge the Capacity or change the method of operation and may, if the Customer does not comply with the requirement, discontinue the provision of the Service to the Customer without notice to the Customer.
5. Numbers
5.1 subject to the Ordinance and the Licence, New T&T may allocate a Directory Number and/or PIN to the Customer and may vary the numbers so allocated at any time.
5.2 The Customer is responsible for the security of any unpublished Directory Number and PIN. New T&T will not be liable for any loss or damage sustained by a Customer by reason of any disclosure of all unpublished Directory Number and PIN even if such disclosure was the result of negligent act or omission of New T&T.
6. Access to Premises The Customer must allow or obtain the required permission to enable New T&T's employees or agents to enter at all reasonable times into the premises where the Services will be provided to inspect, install, maintain, replace and remove Equipment prior to, during and after the provision of the Services, as well as to inspect any other equipment used in or in connection with the Services. The Customer will provide safe access to the premises and safe conditions for New T&T's employees or agents whilst in the premises.
7. Equipment
7.1 New T&T will endeavour to deliver and install such Equipment as has been agreed with the Customer to the Customer's premises or a site nominated by the Customer on the date determined by New T&T or agreed with the Customer.
7.2 The Customer must:
(a) provide a suitable place for the Equipment to be installed;
(b) provide proper and adequate lighting, air-conditioning, fire protection, approved power supply, approved wiring and any other special requirements as informed by New T&T;
(c) obtain any consents or approval required for the installation and connection of the Equipment
(d) provide safe conditions for the installation of the Equipment;
(e) not misuse the Equipment and will follow New T&T's directions as well as any direction from the manufacturer regarding the use of the Equipment;
(f) leave the Equipment where it was installed and never interfere with the Equipment or any identifying marks or numbers on it unless authorised in writing by New T&T;
(g) protect the Equipment from radio or electrical interference, abnormal environmental conditions and any other risks; and
(h) not use or allow others to use the Equipment for any purpose other than that for which the Equipment was provided.
7.3
(a) Any equipment which the Customer intends to connect to New T&T's Network must:
(i) be approved by New T&T in writing prior to any connection, and
(ii) Comply with the technical standards as advised by New T&T from time to time.
(b) At the time of application for any Services the Customer must provide all details regarding the equipment which it intends to connect to New T&T's Network. New T&T may reject the application if the required information is not provided or in New T&T's reasonable view, the equipment does not comply with New T&T's technical standards.
(c) New T&T may at my time disconnect the Customer's equipment connected to New T&T's Network if:
(i) the equipment so connected is different from the details provided by the Customer in its application for Services;
(ii) there is any malfunction of the equipment; or
(iii) the provision of the Services to the Customer is terminated or discontinued for whatever reason.
(d) The Customer shall indemnify and save New T&T harmless against all claims or actions (including action for infringement of any intellectual property rights, of third parties) that may be brought against New T&T as a result of any negligent acts or omissions of the Customer in connection with the use of the Services.
8. Charges for Services and Payments
8.1 All charges for Services will be as specified in the Tariff unless otherwise agreed in writing by New T&T. New T&T reserves the right to amend any charges in the Tariff. New T&T may not necessarily inform the Customer prior to effecting any changes to the Tariff,
8.2 The Customer shall pay New T&T the charges as specified in the statement from New T&T for Services which New T&T provides to the Customer pursuant to the Contract.
8.3 Charges for a Service are payable from the date when the Service is ready for operation or connected except for charges which are based on usage. All periodical and rental charges are payable in advance.
8.4 Charges payable based on usage of a Service will be calculated, except where New T&T otherwise determines, by reference to the details of such usage as are recorded by New T&T.
8.5 Where the telecommunications services of a third party is accessed by a person using a Service provided by New T&T, New T&T may require the Customer to pay the charges relating to the telecommunications services of that third party to New T&T.
8.6 Statements for charges payable will be rendered in accordance with New T&T's normal billing cycle for the type of Service provided, and any such charges are due and payable by the Customer to New T&T by the date or within the time specified in the relevant statement from New T&T.
8.7 If the Customer has paid an amount of charges in advance and that the arnount is greater than, or is less than, the amount of charges payable for that period (including the effect of variations to charges during a period), the Customer is entitled to repayment of, or is liable to New T&T for, as the case may be, an amount equal to the difference between the amount paid in advance and the amount of charges so payable.
8.8 Notwithstanding the foregoing New T&T may at any time issue an interim statement for charges due at the date of issue requiring payment of those charges immediately or within a specified period, and on issue of such an interim statement or demand, those charges are so due and payable by the Customer to New T&T.
8.9 Payment by cheque will be deemed to be unpaid until the cheque has been cleared and the Customer will be liable to New T&T for any bank fees incurred by New T&T relating to an dishonoured cheque.
8.10 Where any amount due by the Customer to New T&T in respect of charges payable remain unpaid on the dale on which it is due, without prejudice to New T&T's rights to suspend or cancel the Service, all charges incurred under the Customer's account as shown in New T&T's records including charges in respect of which statement has been issued shall become immediately due and payable by the Customer. Without prejudicing any other remedies available to New T&T,. the Customer will be liable to pay to New T&T interest on any amount which are payable to New T&T and remain unpaid at the rate equivalent to the prime rate of interest charged on overdraft by The Hong Kong and Shanghai Banking Corporation Limited plus 2% for the period durinig which the payment is overdue.
8.11 The Customer will continue to be responsible for all charges incurred between the time of suspension or request for cancellation of a Service and the actual cancellation of provision of the Service.
8.12 Where the total of charges payable in any account rendered does not amount to a multiple of 5 cents, the total of the charges may be rounded down to the nearest 5 cent multiple. The Customer will not be liable for the difference between the total of the charges and the total of the charge which has been rounded down, which difference will be withdrawn.
8.13 If there is any dispute relating to the charges for Services, the records of New T&T will be conclusive evidence of the charges payable by the Customer. If there is any dispute the Customer must raise such dispute with New T&T within 7 days of receipt of a statement from New T&T.
9. Security for Payment of Charges
9.1 At any time before or during the provision of a Service, New T&T may require the Customer or the applicant for the Service, as the case may be:
(a) to provide a security deposit for charges incurred in relation to the Service; or
(b) to pav in advance the whole or part of the charges which will be or may be estimated to be incurred in relation to the Service.
9.2 The receipt by New T&T of such a security or advance payment will in no way relieve the Customer from compliance with the Contract as to payment of periodical charges in advance, nor constitute a waiver or modification of the terms and conditions of the Contract for the suspension or cancellation of a Service for non-pament of any charges.
9.3 If the Customer has provided security or paid charges in advance, the Customer is entitled or cancellation of the Service to the release or refund of any security and the refund of any advance not required to cover charges outstanding at the time of cancellation.
10. Cancellation, Change or Deferment of Application After an Application has been made and before a Service is provided the Customer may cancel change or defer the Application by notice to New T&T. The notice will be in writing excluding the case of residential Services where the Customer will call New T&T's Customer Services Hotline. Where the Customer cancels, changes or defers an Application prior to the provision of a Service and New T&T has done preparatory work or incurred expenditure to meet the Customer's initial requirements, the Customer will pay to New T&T, as appropriate, a cancellation fee (if any specified in the Tariff, a fair and reasonable amount for the work done, any expenses incurred and loss or damage sustained by New T&T directly as a result of the cancellation, change of deferment.
11. Suspension or Withdrawal of Service
11.1 New T&T may suspend or restrict a Service at any time without notice for any period as it sees fit without being liable to the Customer or any third party for any loss or damage whatsover resulting from or in connection with the suspension or restriction of the Service:
(a) in an emergency or whenever New T&T considers it necessary or reasonable in order to safeguard provision of Services to emergency and other essential services;
(b) while payment of charges for the Services is overdue;
(c) if New T&T is unable to locate the Customer at the address notified by the Customer and has reason to believe that the Customer is no longer residing at that address;
(d) if in the reasonable opinion of New T&T there is or has been unauthorised or fraudulent use of the Service;
(e) if the Customer becomes bankrupt or insolvent or enters into a scheme of arrangement or composition with the Customer's creditors or, being a company, is placed in receivership or under official management or has a provisional liquidator appointed;
(f) if the Customer is in material breach of any term or condition under the Contract;
(g) if in the reasonable opinion of New T&T the use of the Service or Equipment by the Customer is causing or may potentially cause damage or any interference to New T&T's Nework or Equipment or inconvenience to other Customers of New T&T;
(h) to carry out routine maintenance to New T&T's Network; or
(i) if the Customer has incurred charges for the Service which has exceeded the credit limit allowable by New T&T irrespective of whether such credit limit has been communicated to the Customer.
12. Cancellation of Service
12.1 New T&T may cancel the provision of a Service to a Customer without necessarily informing the Customer:
(a) following the removal of such Service from its Tariff;
(b) following the suspension of the Service to the Customer;
(c) if the Customer vacates the premises in which an Equipment is located and does not request cancellation of the Services at that time;
(d) if the Customer becomes bankrupt or insolvent or enters into a scheme of arrangement or composition with the Customer's creditors or, being a company, is placed in receivership or under official management or has a provisional liquidator appointed;
(e) if the Customer being a natural person dies;
(f) if, whether or not the Services has already been suspended under clause 11, payment of an account, or provision of security for the Service is overdue;
(g) if New T&T is refused entry or for any other reason is unable to enter any premises to install, inspect, repair or change the Equipment of other equipment used in connection with the Services;
(h) if New T&T has given written notice to the Customer that there is a fault in the operation of the Services which is caused by a defect in facility which is provided by the Customer and which New T&T has not contracted to maintain and the defect is not corrected bv the Customer after expiration of the time specified in New T&T's notice;
(i) in accordance with clause 4.6; or
(j) if the Customer is in material breach of any term or condition of the Contract for the Service or other Services.
12.2 The Customer may cancel a Service by giving to New T&T not less than 30 days notice in advance after expiration of the relevant minimum contract period or minimum subscription period for that Service. If the Customer cancels the Service before expiration of the relevant minimum contract period or mininium subscription period. New T&T has the right to charge the Customer cancellation charges as set out in the applicable Tariff or the Application, or an amount equivalent to charges payable for that Service during the minimum subscription period, as the case may be.
12.3 Where provision of a Service has been cancelled under clause 12.1 or clause 12.2:
(a) the reconnection of the Services will be subject to the appropriate connection charge specified in the Tariff;
(b) New T&T may after that cancellation enter the premises to remove the Equipment;
(c) New T&T may, where it is unable within 14 days from the date the Service is cancelled to enter prermses to recover the Equipment, recover against the Customer in any court of competent jurisdiction the value of the Equipment as a debt due to New T&T; and
(d) New T&T may recover against the Customer in any court of competent jurisdiction and charges due and payable by the Customer which remains unpaid following the due date for payment. Without limiting the foregoing the Customer will be liable for all legal cost (including solicitor and client costs) and all other reasonable expenses incurred in recovering any or all of the charges due and payable to New T&T.
13. Customer Information
13.1 In order for New T&T to provide the Services to the Customer, New T&T may request such information (including personal information) from the Customer, obtain the information from its Network or from another source ("Information"). The Customer may decline to provide such information requested by New T&T, in which event New T&T may decline to provide the Service to the Customer.
13.2 New T&T (including its contractors and agents) may use and/or disclose Information for the purpose of provisioning Services to the Customer; transferring such Information to the telecommunication network providers or any third party, as may be necessary or reasonable to the relevant circumstances for the provision of a Service; the publication of any directory listing requested by the Customer; credit checks; debt collection; market research; keeping the Customer informed of other services of New T&T; prevention or detection of crime; disclosure as required by law; and any other purposes as may be notified by New T&T or agreed between a Customer and New T&T.
13.3 The Customer may request for a record or the Information kept by New T&T and request New T&T to correct such information. Such requests shall be made in writing and any requests by the Customer for changes to the Information shall be supported by relevant documentation.
13.4 The Customer will notify New T&T of any change of address or any particulars provided to New T&T which may affect the provision of Services to the Customer.
13.5 Notwithstanding the foregoing the Customer shall be deemed to have consented to its Information being included in a directory (in whatever medium) published by New T&T, and/or being disclosed to a third party through any telephonic directory enquiry service, unless the Customer advises New T&T in writing, otherwise.
14. Exclusions and Limitation of Liability
14.1 To the extent allowed by law, the liability of New T&T whether arising from a breach of contract or negligence on the part of New T&T or the employees or agents of New T&T will be limited to:
(a) the supply or resupply of the Services, as the case may be, unless otherwise provided in the Tariff; and
(b) in the case of personal injury to or death of any person - unlimited.
14.2 Notwithstanding clause 14.1, under no circumstances will New T&T, its employees, agents or contractors be liable in any way whatsoever to the Customer or any other person for any special indirect or consequential loss or damage whatsoever (including but not limited to loss of profit business, revenue, goodwill, use of data or anticipated savings).
14.3 Each limitation or exclusion in this clause 14 is to be construed as a separate limitation or exclusion applying and surviving even if for any reason any of the provisions is held inapplicable in any circumstances.
14.4 New T&T will not be liable to the Customer or any person claiming through the Customer for any defaults caused by an event beyond the reasonable control of New T&T.
14.5 Notwithstanding the foregoing New T&T will not be responsible to the Customer or any person for any repair required for any fault in the Service due to natural disaster, misuse or unauthorised use of Services by the Customer or any third party; the Customer's provided equipment; or abnormal environment conditions.
15. General Provisions
15.1 The Contract represents the entire understanding between New T&T and the Customer relating to the Services and there are no promises, terms, conditions or obligation, oral or written, expressed or implied, other than those contained in the Contract.
15.2 Each of the provisions of the Conditions is severable and distinct from the others and, if one or more of such provisions is or becomes illegal, invalid or unenforceable, the remaining provisions will not be affected in any way.
15.3 The Conditions and the Tariff shall be governed by the laws of Hong Kong.
15.4 The Conditions and the Tariff may be translated into Chinese. If there is any inconsistency or conflict between the English version and the Chinese version, the English version shall prevail, to the extent of such inconsistency or conflict.
15.5 A copy of the Conditions and the Tariffs may be inspected at our principal business premises or provided to you on request at a fee.
15.6 Any statements, notices or communication by New T&T to the Customer shall be sufficiently given to the Customer if addressed to the Customer at the address notified to New T&T by the Customer, by post or facsimile transmission and shall be deemed to have been given and received on the day on which such communication ought to have been received in the ordinary course of such transmission or delivery.
15.7 The Customer shall not assign or transfer any or of its rights and obligation under the Contract to any third party.