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Chapter 7 Human Resource Management

An Energetic and Versatile Workforce

To provide professional support to the CA in the fast-changing and ever-advancing environment of the communications industry, we adopt a forward-looking and integrated approach to human resource management and strategic manpower planning. Organisational reviews are conducted regularly to ensure the best use of available manpower resources, and to ensure that our support to the CA and our services to the community are always able to meet their needs and expectations.

As at 31 March 2014, we had an overall staff strength of 415, comprising 315 civil servants and 100 employed on non-civil service contract terms.

Training and Development

We attach great importance to the training and development of our staff members and strive to enhance their capabilities to deal with the challenges posed by the rapidly evolving environment, such as emerging new technologies, increasing public demands and the internal driving forces arising from various business initiatives.

A variety of vocational and managerial courses and in-house training programmes were conducted in 2013/14, including basic legal training and courses on competition law, prosecution and investigation skills, management and leadership, languages, communications, information technology, integrity management and national studies. We also arranged Team Building Workshops for managers to equip OFCA with a cohesive team that can meet new challenges. We continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by the ITU, to enhance their technical and professional skills. The trainee count for the year was 810 and the training man-days count was 1 115.

Awards and Commendations

In 2013/14, nine OFCA staff members received the Director-General's Commendation for Long and Valuable Service, 17 received the Long and Meritorious Service Award, and three received the Long and Meritorious Service Travel Award. To encourage staff members to make continuous improvements to our services, we recognised one suggestion during the year with an award under the Staff Suggestion Scheme.

Recreational Activities and Volunteer Services

To help our staff members develop a healthy lifestyle and foster a greater sense of belonging with their co-workers, we regularly organise staff recreational activities, including outings, luncheon talks, sports activities and an annual departmental dinner gathering. Our staff members also participated in the Corporate Games 2014 organised by the Leisure and Cultural Services Department. To demonstrate our corporate social responsibility and our care for the community, we regularly participate in a number of volunteer and charity events. We have been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service every year since 2007.