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Chapter 7 Human Resource Management

An Energetic and Versatile Workforce

To provide professional support to the CA in the fast-changing and ever-advancing environment of the communications industry, we adopt a forward-looking and integrated approach to human resource management and strategic manpower planning. Organisational reviews are conducted regularly to ensure the best use of available manpower resources, and to ensure that our support to the CA and our services to the community are always able to meet their needs and expectations.

As at 31 March 2015, we had 431 staff, comprising 309 civil servants and 122 staff members employed on non-civil service contract terms.

Training and Development

We attach great importance to the training and development of our staff members and strive to enhance their capabilities to deal with challenges posed by the rapidly evolving environment, such as emerging new technologies, increasing public demands and internal driving forces arising from various business initiatives.

A variety of vocational and managerial courses and in-house training programmes were conducted in 2014/15, including courses on competition law, law enforcement, prosecution and investigation skills, information and communications technology, management and leadership, languages, communications, integrity management and national studies.  We also extended the Team Building Workshops to junior managers to cultivate esprit de corps and equip them to meet challenges during their careers with OFCA.  We arranged overseas management programmes for senior staff to broaden their exposure and prepare them for challenges ahead.  We continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by the ITU, to enhance their technical and professional skills.  The trainee count for the year was 1 285 and the training man-day count was 1 103.

Awards and Commendations

In 2014/15, five OFCA staff members received the Director-General's Commendation for Long and Valuable Service, 12 received the Long and Meritorious Service Award, and four received the Long and Meritorious Service Travel Award. To encourage staff members to make continuous improvements to our services, we presented an award to a staff member in recognition of his suggestion under the Staff Suggestion Scheme.

Recreational Activities and Volunteer Services

To help our staff members develop a healthy lifestyle and foster a greater sense of belonging with their co-workers, we regularly organise staff recreational activities, including outings, luncheon talks, sports activities and an annual departmental dinner gathering. Our staff members participated in the Corporate Games 2014 organised by the Leisure and Cultural Services Department and won prizes in snooker and distance running.  To shoulder our social responsibility and show our care for the community, we regularly participate in a number of volunteer and charity events. We have been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service every year since 2007.