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Chapter 7 Human Resource Management

An Energetic and Versatile Workforce

To provide professional support to the CA in the fast-changing and ever-advancing environment of the communications industry, we adopt a pro-active, forward-looking and integrated approach to human resource management and strategic manpower planning. Organisational reviews are conducted regularly to ensure the most effective and efficient use of available manpower resources.

As at 31 March 2016, we had 445 staff, comprising 330 civil servants and 115 staff members employed on non-civil service contract terms.

Training and Development

We attach great importance to the training and development of our staff members and strive to enhance their professional knowledge and capabilities to deal with the challenges posed by the rapidly evolving environment, such as emerging new technologies, increasing public demands and internal driving forces arising from various business initiatives.

A variety of vocational and managerial courses and in-house training programmes were conducted in 2015/16, including courses on competition law, law enforcement, prosecution and investigation skills, information and communications technology, management and leadership, languages, communications, integrity management, personal data management, and national studies. We arranged overseas management programmes for senior staff to broaden their exposure and prepare them for challenges ahead. We continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by the King’s College London, to enhance their technical and professional skills. For effective enforcement of the CO coming into full effect in December 2015, we engaged local and overseas experts on the subject to conduct seminars for staff whose work involved the CO. The trainee count for the year was 1 048 and the training man-day count was 1 120.

We participated in the “Employees Retraining Board (“ERB”) Manpower Developer Award Scheme” organised by the ERB in 2015-16. In March 2016, OFCA was accredited by the ERB as a Manpower Developer for demonstrating outstanding achievements in manpower training and development.

Awards and Commendations

In 2015/16, seven OFCA staff members received the Director-General's Commendation for Meritorious Service, 11 received the Director-General's Commendation for Long and Valuable Service, 17 received the Long and Meritorious Service Award, and three received the Long and Meritorious Service Travel Award.

Recreational Activities and Volunteer Services

To help our staff members develop a healthy lifestyle and foster a greater sense of belonging with their co-workers, we regularly organise staff recreational activities, including outings, luncheon talks, sports activities and an annual departmental dinner gathering. Our staff members participated in the Corporate Games 2016 organised by the Leisure and Cultural Services Department. To shoulder our social responsibility and show our care for the community, we regularly participate in a number of volunteer and charity events. We have been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service every year since 2007.