Skip to Content

Chapter 6 Human Resource Management

An Energetic and Versatile Workforce

To provide professional support to the CA in the fast-changing and ever-advancing environment of the communications industry, we adopt a pro-active, forward-looking and integrated approach to human resource management and strategic manpower planning. Organisational reviews are conducted regularly to ensure the most effective and efficient use of available manpower resources.

There were 454 staff as at 31 March 2018, comprising 329 civil servants and 125 staff employed on non-civil service contract terms.

Training and Development

We attach great importance to the training and development of our staff members and strive to enhance their professional knowledge and capabilities to deal with the challenges posed by the rapidly evolving environment, such as emerging new technologies, increasing public demands and internal driving forces arising from various initiatives.

A Training and Development Committee has been established to oversee the implementation of OFCA’s training and development policies for departmental officers in order to have a holistic view on the training needs of staff and to strengthen arrangements for grooming officers with strong potentials.

A variety of vocational and managerial courses and in-house training programmes were conducted in 2017/18. They included courses on competition law, law enforcement, prosecution and investigation skills, information and communications technology, management and leadership, team building, performance management, languages, communications, complaint handling, integrity management, occupational safety, emotional and physical wellness and national studies. We arranged overseas management programmes for senior staff to broaden their exposure and prepare them for challenges ahead. We continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by King’s College London, to enhance their technical and professional skills. We also engaged overseas experts on competition economics to conduct seminars for staff whose work involved the Competition Ordinance. The trainee count for the year was 801 and the training man-day count was 787. During the period, we participated in the Civil Service Exchange Programme with the Mainland to enhance mutual understanding of the two systems and developments of the two places.

OFCA continued to be accredited as a Manpower Developer by the “Employee Retraining Board” for its outstanding achievements in manpower training and development.

Awards and Commendations

In 2017/18, 17 OFCA staff members received the Director-General's Commendation for Meritorious Service, 13 received the Director-General's Commendation for Long and Valuable Service, 24 received the Long and Meritorious Service Award, and four received the Long and Meritorious Service Travel Award.

Recreational Activities and Volunteer Services

To help our staff members develop a healthy lifestyle and to foster a greater sense of belonging with their co-workers, we regularly organise staff recreational activities, including outings, luncheon talks, sports activities and an annual departmental dinner gathering. Our staff members also participated in the Corporate Games 2018 organised by the Leisure and Cultural Services Department. To show our care for the community, we regularly participate in a number of volunteering and charity events. We have been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service every year since 2007.