To provide professional support to the CA in the regulation of the fast-changing and dynamic communications industry, OFCA has all along adopted a proactive, forward-looking and holistic approach to human resource management and strategic
manpower planning. Organisational reviews are conducted from time to time to ensure the most effective and efficient deployment of manpower resources.
OFCA had an energetic and versatile workforce of 474 staff as of 31 March 2020, comprising 324 civil servants, 143 staff employed on non-civil service contract terms, and seven staff employed on post-retirement service contract terms.
OFCA attaches great importance to the training and development of staff members, and strives to enhance their professional knowledge and competencies to cope with the challenges posed by the rapidly evolving industry environment,
such as emerging new technologies, increasing public demands and internal driving forces arising from various initiatives.
A Training and Development Committee has been established to oversee the implementation of OFCA's training and development policies for departmental officers in order to take a holistic view on the training needs of staff and to
strengthen arrangements for grooming officers with potentials.
A variety of professional and managerial development courses and in-house training programmes were organised in 2019/20. These included courses on competition law, law enforcement, technical training, prosecution and investigation
skills, information and communications technology, management and leadership, performance management, languages, financial management, communications, complaint handling, integrity management, occupational safety, emotional
and physical wellness, records management and national studies. OFCA continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by King's College
London, to enhance their technical and professional skills. The trainee count for the year was 651 and the training man-day count was 628.
OFCA has been accredited as a Manpower Developer by the "Employee Retraining Board" for our outstanding achievements in manpower training and development since 2016.
In 2019/20, two OFCA staff members received the Secretary for the Civil Service Commendation Award, five received the Director-General's Commendation for Long and Valuable Service, 21 received the Director-General's Commendation
for Meritorious Service, 10 received the Long and Meritorious Service Award and five received the Long and Meritorious Service Travel Award.
OFCA regularly organises a variety of staff activities to advocate the importance of work-life balance and strengthen the sense of belonging among colleagues.
To help staff members develop a healthy lifestyle and to foster a greater sense of teamwork with their co-workers, OFCA regularly organises staff recreational activities, including outings, luncheon talks and sports activities.
To show care for the community, OFCA regularly participates in a number of volunteering and charity events. OFCA has been awarded the "Caring Organisation" logo by the Hong Kong Council of Social Service every year since
2007 and the "Social Capital Builder Logo Award" by the Community Investment and Inclusion Fund of the Labour and Welfare Bureau since 2016.