Reminder to Members of the Public on Suspected Fraudulent Phone Calls Purporting to be Made by the Communications Authority or OFCA

The Office of the Communications Authority (OFCA) reminds members of the public to stay alert to suspected fraudulent calls purporting to be made by the Communications Authority (CA) or OFCA.

More 

Consumer Alert on External Services Provided by IDD 1560

P & P Corporation Limited (“P&P”) is a services-based operator ("SBO") offering prepaid external services in Hong Kong through its subsidiary company Intelligence Telecom Marketing Limited ("iTM") using the brand "IDD 1560".

More 

Local Fixed and Mobile Operators Pledge Better Billing Information and Payment Collection

With the implementation of the “Code of Practice in relation to Billing Information and Payment Collection for Telecommunications Services”, consumers are protected through better bill transparency and payment collection.

More 

Think Twice Before Switching Telecommunications Service Providers

Quite often consumers may wish to switch to other service providers because of the attractive offers available in the market. Please read this article for some points to note before making any decision to switch to another service provider.

More 

How to Handle Undesirable and Unsolicited Doorsteps Sales Visits Promoting Telecommunications or Broadcasting Services

From time to time, the Communications Authority receives complaints from building management offices (BMOs) and members of the public on nuisances caused by unsolicited doorsteps sales visits promoting telecommunications or broadcasting services. This article advises the public the actions they may consider to take to deal with unsolicited sales visits.

More 

Other Consumer Alerts