Office of the Communications Authority - Support Services for Wang Fuk Court in Tai Po

Temporary Support Services Provided by Telecommunications Service Providers and Domestic Pay Television Programme Service Provider

HKT csl. https://www.facebook.com/hkcsl Netvigator https://www.facebook.com/netvigator.hk HKT Home Phone https://www.facebook.com/HKTHomePhone Now TV https://www.facebook.com/NowTV.hongkong	waive two-year's service fee of fixed broadband, NOW TV and residential telephone services of affected customers; waive installation fee of relevant services for moving to new home in the future unlimited data of mobile services for two years, waive two-month's service fee of affected customers Customer Hotline: csl. – 2345 3366 / 2512 3123 1O1O – 2345 3366 / 2888 1010 Club Sim – 2345 3366 / 1833 123 Netvigator & HKT Home Phone – 2345 3366 / 1000 Now TV – 2345 3366 / 1833 888 Shop Address: Shop 14-15, Zone A, Tai Po Mega Mall
HKBN https://www.facebook.com/HongKongBroadbandNetwork	waive service fee of fixed broadband and residential telephone services of affected customers until further notice Customer Hotline: 128 100
China Mobile Hong Kong https://www.facebook.com/ChinaMobileHK	free rental of handset and power bank free pre-paid SIM card waive service fee of mobile and fixed broadband services of affected customers Customer Hotline: 2945 8883 Shop Address: Tai Po – Shop 51-52, G/F, Fortune Plaza, Tai Po Ma On Shan – Shop 3206, Level 3, MOSTown, Ma On Shan
HGC https://www.facebook.com/HGCbroadband	waive service fee of fixed broadband and residential telephone services of affected customers until further notice Customer Hotline: 1223
3HK ("3") https://www.facebook.com/threeHK	free rental of handset and power bank free pre-paid SIM card waive service fee of affected customers free rental of 5G home broadband equipment extra 100GB local data Customer Hotline: 1033 Shop Address: Shop 24 & 25, G/F, Fortune Plaza, On Chee Road, Tai Po
SmarTone https://www.facebook.com/smartone	free power bank, charger and charging cable free pre-paid SIM card (two cards per household) free 5G home broadband equipment (including one-year service) waive service fee of affected customers extra data for customers in need Customer Hotline: 2880 2688 Shop Address: Shop 17A, Level 1, Zone A, Tai Po Mega Mall

Hotline Numbers of Telecommunications Service Providers and Domestic Pay Television Programme Service Provider

Fixed Network Operators

China Mobile Hong Kong Company Limited
Hotline: 2945 8883 / 12580
Hong Kong Broadband Network Limited
Hotline: 128 100
Hong Kong Cable Television Limited
Hotline: 1832 832
HGC Global Communications Limited
Hotline: 1223
PCCW-HKT Telephone Limited and Hong Kong Telecommunications (HKT) Limited
Hotline: 2345 3366 / 1000
SmarTone Communications Limited
Hotline: 2880 2688

Mobile Network Operators

China Mobile Hong Kong Company Limited
Hotline: 2945 8883 / 12580
Hong Kong Telecommunications (HKT) Limited
Hotline: 2345 3366 / 2512 3123 (for "csl." customers)
Hotline: 2345 3366 / 2888 1010 (for "1O1O" customers)
Hotline: 2345 3366 / 1833 123 (for "Club Sim" customers)
Hutchison Telephone Company Limited ("3")
Hotline: 1033
SmarTone Mobile Communications Limited
Hotline: 2880 2688

Pay Television Programme Service Provider

Now TV Limited
Hotline: 2345 3366 / 1833 888

One-off Fee Waiver Arrangement Relating to Telecommunications Certificates / Licences

Telecommunications certificates / licences held by Wang Fuk Court residents will receive a one-off waiver for licence fee and fee for issue of duplicate certificate / licence.

For enquiry, please call OFCA's Licensing and Support Division at 2961 6608.