To provide professional support to the CA in the regulation of the fast-changing and dynamic communications industry, OFCA has all along adopted a proactive, forward-looking and holistic approach to human resource management and strategic manpower planning. Organisational reviews are conducted from time to time to ensure the most effective and efficient deployment of manpower resources.
OFCA had an energetic and versatile workforce of 493 staff as of 31 March 2022, comprising 358 civil servants, 122 staff employed on non-civil service contract terms and 13 staff employed on post-retirement service contract terms.
OFCA attaches great importance to the training and development of staff members and strives to enhance their professional knowledge and competencies to cope with the challenges posed by the rapidly evolving industry environment such as emerging new technologies, increasing public demands and internal driving forces arising from various initiatives.
A Training and Development Committee has been established to oversee the implementation of OFCA's training and development policies for departmental officers in order to take a holistic view on the training needs of staff and to strengthen arrangements for grooming officers with potential.
A variety of professional and managerial development courses and in-house training programmes were organised in 2021/22. These included courses on competition law, law enforcement, technical training, prosecution and investigation skills, information and communications technology, leadership, performance management, human resources management, racial equality, privacy management, languages, financial management, communications, complaint handling, integrity management, occupational safety, emotional and physical wellness, records management, national studies and the National Security Law. OFCA continued to sponsor staff members on courses organised by international organisations and overseas institutions, such as those provided by King’s College London, ITU and APT to enhance their technical and professional skills. The trainee count for the year was 740 and the training man-day count was 741. In the wake of the COVID-19 pandemic, OFCA equipped itself with enhanced training and conferencing facilities to enable the conduct of various web-based trainings, development programmes and events.
OFCA has been accredited as a Manpower Developer by the “Employee Retraining Board” for our outstanding achievements in manpower training and development since 2016.
In 2021/22, 11 OFCA staff members received the Director-General’s Commendation for Long and Valuable Service, 52 received the Director-General’s Commendation for Meritorious Service, five received the Long and Meritorious Service Award, and three received the 2021/22 Long and Meritorious Service Travel Award.
OFCA regularly organises a variety of staff activities to advocate the importance of work-life balance and strengthen the sense of belonging among colleagues.
To help staff members develop a healthy lifestyle and foster a greater sense of teamwork with their co-workers, OFCA regularly organises staff recreational activities including interest classes, health talks and sports activities. To show care for the community, OFCA regularly participates in a number of volunteering and charity events. OFCA has been awarded the “Caring Organisation” logo by the Hong Kong Council of Social Service every year since 2007 and the “Social Capital Builder Logo Award” by the Community Investment and Inclusion Fund of the Labour and Welfare Bureau since 2016.