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A disadvantaged user who has difficulty in reading or writing may not be able to fill in a service termination form. Or if you have mobility problems, you may find it hard to make a trip to a designated place to return the equipment you rent from your service provider.

You should tell your service provider the problem. Some service providers may accept verbal termination and/or provide free on-site equipment collection upon request.

In any case, before placing a termination order, always check with your service provider the expiry date of your contract first. You should also be aware that: