Communications Services
Consumer Tips on Smart Use of Communications Services
Telecommunications Services
Registration Required for the Provision of Public Wi-Fi Services on Private Premises (Updated)
Do Not Purchase Wi-Fi 6E Access Points from Overseas for Use in Hong Kong
Do Not Install Illegal Mobile Phone Signal Boosters
Radiation Safety of Radio Base Stations
Withdrawal of Licensing Exemptions for Personal Handy Phone System (PHS) Radiocommunications Apparatus
Illegal Use or Possession of Radio Equipment
Use of Mobile Phones at Hong Kong-Shenzhen Western Corridor and Shenzhen Bay Port
Look for the CA Label when Buying Radiocommunications Equipment
Lost Your Mobile Phone on Travel? Contact Your Mobile Service Provider Immediately to Avoid Unexpected Roaming Charges
Look for Service Information when Purchasing a Calling Card or Re-sold Telecom Service
Know More about IP Telephony Service
Using Walkie-talkies in Hong Kong
Stay Smart. Look for the CA Label.
Stay Smart. Know More about Mobile Phone Safety Standards.
Telephone Plug and Socket System in New Look
What You Need to Know about Calling Number Display
Mobile Number Portability in Hong Kong
Emergency Communication in Country Parks by Mobile Phones
Broadcasting Services
Ensuring Good Television Reception upon Use of Spectrum in 700 MHz Band for 5G Services
Notes for Residents on “Migration of Six Digital TV Programme Channels to New Transmitting Frequencies”
A Guide to Programme Classification on Domestic Free Television
Improving TV Reception - Tips for Laying TV Cables
Satellite Master Antenna Television (SMATV) System
Unsolicited Electronic Messages Ordinance
How to Unsubscribe from Commercial Electronic Messages?
Others
Customer Complaint Settlement Scheme for Telecommunications Industry
How to Lodge a Complaint with CA against a Telecommunications Operator
Enhanced Protection for Consumers. Shop with Peace of Mind.
Information Leaflets
