The Telecommunications (Registration of SIM Cards) Regulation (the "Regulation") has taken effect on 1 September 2021 to implement the Real-name Registration Programme for Subscriber Identification Module (SIM) Cards ("Real-name Registration Programme").
The Regulation requires that, users should complete real-name registration for their SIM cards with their telecommunications service providers from 1 March 2022.
General Steps for Registration by Individual Users | ||
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Insert pre-paid SIM card, activate mobile data service and disconnect from Wi-Fi Check the notification SMS sent by telecom service provider to start the registration procedures The notification SMS should contain the mobile number of the PPS card, name of telecom service provider, registration link etc. |
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Input or confirm the mobile no. or ICCID no. of the SIM card which requires real-name registration Telecom service providers may send one-time password to user, and require the user to input the password for verification |
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Select the type of ID document, take photo of the original ID document and upload the image concerned If a user possesses HKID card, he/she must use his/her HKID card to complete real-name registration 1. Registration of user aged below 16 requires endorsement of an adult aged 18 or above, registration of personal information of the adult and an indication of the relationship with the adult concerned. 2. Corporate user needs to provide valid business/branch registration certificate and its number, and name of the business, corporation or branch in Chinese and in English (if applicable) as well as personal information of an individual aged 18 or above named as the responsible person. |
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Check and confirm the required information extracted from the ID document, or input the required information (as the case may be) Make amendments if necessary |
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Acknowledge the disclaimers relating to Real-name Registration & collection of personal data |
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Complete registration / activation of service Users who have successfully completed real-name registration will receive a confirmation SMS from telecom service providers |
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✔ Name in English and Chinese | ✔ Name of the business, corporation or branch in English and Chinese |
✔ Date of birth* | ✔ Personal information of an individual aged 18 or above named as the responsible person |
✔ HKID card number# | ✔ Number of the valid business/branch registration certificate~ |
✔ HKID card copy# | ✔ Copy of the business/branch registration certificate^ |
* Registration of user aged below 16 requires endorsement of an adult aged 18 or above and information of that adult will be registered. # Please present original identification document for verification. For an applicant not holding a HKID card, information of a valid identification document will be used for registration, but need to provide statements to the effect that he/she (i) does not hold a HKID card; and (ii) has not used other identification documents for registration. |
~ Organisation user not holding valid business/branch registration certificate can only register SSP
![]() ^ Please present original certificate for verification |
PPS Cards | SSP Cards |
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No limit |
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No limit |
District | Post Office |
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Central and Western | General Post Office 2 Connaught Place, Central |
Eastern | Tsat Tsz Mui Post Office Shops 1, 6, 7 & 11, G/F, Block C, Model Housing Estate, 770 King's Road, North Point |
Southern | Aberdeen Post Office G/F, Kam Fung Building, 171 Aberdeen Main Road, Aberdeen |
Wan Chai | Wan Chai Post Office 2/F Wu Chung House, 197-213 Queen's Road East |
Kowloon City | Gillies Avenue Post Office G/F, 140 Gillies Avenue North, Hung Hom |
Kwun Tong | Kwun Tong Post Office Unit A & Unit B, G/F, 52 Hung To Road, Kwun Tong |
Sham Shui Po | Cheung Sha Wan Post Office G/F, China Shipbuilding Tower, 646 Cheung Sha Wan Road, Cheung Sha Wan |
Wong Tai Sin | Wong Tai Sin Post Office Shop No. 2, G/F, Lung Lok House, Lower Wong Tai Sin Estate |
Yau Tsim Mong | Tsim Sha Tsui Post Office G/F & 1/F, Hermes House, 10 Middle Road, Tsim Sha Tsui |
Sai Kung | Tseung Kwan O Post Office Shop 14C, G/F, Ming Tak Shopping Centre, Ming Tak Estate, Tseung Kwan O |
Kwai Tsing | Kwai Fong Post Office Shop No. 4-10, G/F, Kwai Kin House, Kwai Fong Estate |
North | Shek Wu Hui Post Office 112-116 San Fung Avenue, Shek Wu Hui, Sheung Shui |
Sha Tin | Sha Tin Central Post Office 1/F Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin |
Tai Po | Tai Po Post Office G/F, Tai Po Government Offices, 1 Ting Kok Road, Tai Po |
Tsuen Wan | Tsuen Wan Post Office 1/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan |
Tuen Mun | Tuen Mun Central Post Office Podium Level, Tuen Mun Government Offices, 1 Tuen Hi Road, Tuen Mun |
Yuen Long | Yuen Long Post Office B111 & B130, 1/F, Hop Yick Plaza, 23 Tai Tong Road, Yuen Long |
Islands | Tung Chung Post Office G/F, 6 Mei Tung Street, Tung Chung |